Macbook Pro suddenly started running slow

Question

Level 1

0 points

Macbook Pro suddenly started running slow

I need some help ASAP! I use my Macbook Pro for recording and other business and can not have it running this slow. I hope this EtreCheck helps solve my problems and can speed up my MacBook pro again, thanks in advance for your time! Have a great day to all!

EtreCheck version: 1.9.15 (52)

Report generated September 23, 2014 at 11:23:38 PM EDT

Hardware Information: ?

MacBook Pro (13-inch, Mid 2012) (Verified)

MacBook Pro - model: MacBookPro9,2

1 2.9 GHz Intel Core i7 CPU: 2 cores

8 GB RAM

Video Information: ?

Intel HD Graphics 4000 - VRAM: (null)

Color LCD 1280 x 800

System Software: ?

OS X 10.9.5 (13F34) - Uptime: 0 days 0:16:40

Disk Information: ?

TOSHIBA MK7559GSXF disk0 : (750.16 GB)

S.M.A.R.T. Status: Verified

EFI (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) / [Startup]: 749.3 GB (496.72 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB

MATSHITADVD-R UJ-8A8

USB Information: ?

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. FaceTime HD Camera (Built-in)

Thunderbolt Information: ?

Apple Inc. thunderbolt_bus

Gatekeeper: ?

Mac App Store and identified developers

Kernel Extensions: ?

[loaded] com.digidesign.iokit.DigiDal (9.0f4) Support

[not loaded] com.paceap.kext.pacesupport.leopard (5.7.2) Support

[not loaded] com.paceap.kext.pacesupport.master (5.7.2) Support

[not loaded] com.paceap.kext.pacesupport.panther (5.7.2) Support

[loaded] com.paceap.kext.pacesupport.snowleopard (5.7.2) Support

[not loaded] com.paceap.kext.pacesupport.tiger (5.7.2) Support

[loaded] tc.tctechnologies.driver.PaeFireStudio (4.0.0 14255 - SDK 10.0) Support

Startup Items: ?

DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader

PACESupport: Path: /Library/StartupItems/PACESupport

Launch Daemons: ?

[loaded] com.adobe.fpsaud.plist Support

[loaded] com.google.keystone.daemon.plist Support

[loaded] com.microsoft.office.licensing.helper.plist Support

[invalid] com.oracle.java.Helper-Tool.plist

[running] com.paceap.eden.licensed.plist Support

[loaded] PACESupport.plist Support

[loaded] tc.tctechnologies.PaeFireStudio.plist Support

Launch Agents: ?

[running] com.canon.MFManager.plist Support

[loaded] com.google.keystone.agent.plist Support

[invalid] com.oracle.java.Java-Updater.plist

User Launch Agents: ?

[loaded] com.adobe.ARM.[...].plist Support

User Login Items: ?

iTunesHelper

Dropbox

AdobeResourceSynchronizer

EvernoteHelper

Android File Transfer Agent

Internet Plug-ins: ?

Flip4Mac WMV Plugin: Version: 3.1.0.24 - SDK 10.8 Support

FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support

Default Browser: Version: 537 - SDK 10.9

AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support

AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support

Flash Player: Version: 15.0.0.152 - SDK 10.6 Support

o1dbrowserplugin: Version: 5.4.2.18903 Support

QuickTime Plugin: Version: 7.7.3

SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support

googletalkbrowserplugin: Version: 5.4.2.18903 Support

Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support

Safari Extensions: ?

AdBlock

Audio Plug-ins: ?

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 2.0 - SDK 10.9

AppleAVBAudio: Version: 203.2 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9

iTunes Plug-ins: ?

Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

3rd Party Preference Panes: ?

Flash Player Support

Flip4Mac WMV Support

TeXDistPrefPane Support

Tuxera NTFS Support

Time Machine: ?

Time Machine not configured!

Top Processes by CPU: ?

3% WindowServer

2% mds

0% Google Chrome

0% imagent

Top Processes by Memory: ?

82 MB Google Chrome

74 MB Dropbox

66 MB Finder

49 MB mds_stores

49 MB ocspd

Virtual Memory Information: ?

5.81 GB Free RAM

1.30 GB Active RAM

201 MB Inactive RAM

718 MB Wired RAM

335 MB Page-ins

0 B Page-outs

MacBook Pro (13-inch Mid 2012)

Posted on Sep 23, 2014 8:48 PM

Reply

Answer 1

Lexiepex

Level 6

14,128 points

Sep 24, 2014 1:28 AM in response to Jaypeele

Good mac, seems like enough Ram and enough disk space.

I am not familiar with the specific software you use: tctechnolgies, digidesign, etc. But check to be sure that these are Mavericks compatible. And double double check when you want to upgrade to Yosemite !

If you do not need NTFS (OSX can read but not write), uninstall it.

I propose to remove all items in SystemPreferences->Users&Groups->LoginItems, with the minus sign underneath: use the apps when you need and Quit them when you stop using them.

I would uninstall Android transfer Agent. And AdobeResource synchronizer.

Happy computing,

Lex

Reply

Answer 2

Linc Davis

Level 10

210,221 points

Sep 24, 2014 8:35 AM in response to Jaypeele

Please describe the problem in as much relevant detail as possible. The "etrecheck" fad hasn't made that step any less necessary. The better your description, the better the chance of a solution.

For example, if the computer is slow, which specific actions are slow? Is it slow all the time, or only sometimes? When did it start to be slow? Did you change anything just before it started? Have you seen any alerts or error messages? Have you done anything to try to fix it? Most importantly, do you have a current backup of all data? If the answer to the last question is "no," back up now. Ask if you need guidance. Do nothing else until you have a backup.

Reply

Answer 3

Jaypeele Author

Level 1

0 points

Sep 29, 2014 1:14 PM in response to Lexiepex

Thanks Lex for your response. I did uninstall the items that you recommended except Android transfer Agent. Need that to transfer files between my Galaxy S5 and my MacBook. Thanks again for everything!

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Answer 4

Lexiepex

Level 6

14,128 points

Sep 29, 2014 1:19 PM in response to Jaypeele

Good. But did it help you?

Reply

Answer 5

Jaypeele Author

Level 1

0 points

Sep 29, 2014 1:26 PM in response to Linc Davis

Here's a more detailed problem description for you Linc:

Seemed to start running slow all of a sudden two weeks ago. I don't recall me changing anything before this problem started. The computer has a slow start up time in comparison to its past. When navigating between two programs the "colorful thinking wheel" appears and the computer doesn't navigate as fast between the two programs. The "color thinking wheel" will also appear when I'm working in a program and I click "file"/"edit"/"help"/etc within the same program therefore navigating within a program is taking a long time. I've even tried playing a song on iTunes just to see if it would play all the way through and that was unsuccessful. I have not seen any error alerts. I will be backing up my content today. Thanks for your help as well. I look forward to your response.

Reply

Answer 6

Linc Davis

Level 10

210,221 points

Sep 30, 2014 11:42 AM in response to Jaypeele

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

Reply

Answer 7

Jaypeele Author

Level 1

0 points

Sep 30, 2014 9:59 PM in response to Lexiepex

Yes it did help for a couple of days but the problem is still there unfortunately. :-/

Reply

Answer 8

Jaypeele Author

Level 1

0 points

Sep 30, 2014 10:07 PM in response to Linc Davis

Here are about 60 lines from the log when I was web browsing, typing this message, and switching between Safari and Google Chrome.

10/1/14 12:48:27.259 AM mds[37]: (Normal) ImportServer: Ignoring blacklisted Spotlight importer plugin:/Developer/Applications/Xcode.app/Contents/Library/Spotlight/SourceCode. mdimporter uuid:548A3091-3C5D-498A-A329-B532A6C896BB version:1586

10/1/14 12:48:50.348 AM mds[37]: (Normal) ImportServer: Ignoring blacklisted Spotlight importer plugin:/Developer/Applications/Xcode.app/Contents/Library/Spotlight/SourceCode. mdimporter uuid:548A3091-3C5D-498A-A329-B532A6C896BB version:1586

10/1/14 12:51:00.000 AM kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=2531[ksadmin] final status 0x0, allowing (remove VALID) page

10/1/14 12:51:13.000 AM kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=2538[ksadmin] final status 0x0, allowing (remove VALID) page

10/1/14 12:51:30.464 AM mds[37]: (Normal) ImportServer: Ignoring blacklisted Spotlight importer plugin:/Developer/Applications/Xcode.app/Contents/Library/Spotlight/SourceCode. mdimporter uuid:548A3091-3C5D-498A-A329-B532A6C896BB version:1586

10/1/14 12:51:35.752 AM mds[37]: (Normal) ImportServer: Ignoring blacklisted Spotlight importer plugin:/Developer/Applications/Xcode.app/Contents/Library/Spotlight/SourceCode. mdimporter uuid:548A3091-3C5D-498A-A329-B532A6C896BB version:1586

10/1/14 12:53:29.817 AM mds[37]: (Normal) ImportServer: Ignoring blacklisted Spotlight importer plugin:/Developer/Applications/Xcode.app/Contents/Library/Spotlight/SourceCode. mdimporter uuid:548A3091-3C5D-498A-A329-B532A6C896BB version:1586

10/1/14 12:53:32.852 AM mds[37]: (Normal) ImportServer: Ignoring blacklisted Spotlight importer plugin:/Developer/Applications/Xcode.app/Contents/Library/Spotlight/SourceCode. mdimporter uuid:548A3091-3C5D-498A-A329-B532A6C896BB version:1586

10/1/14 12:55:18.317 AM com.apple.WebKit.Networking[276]: CFNetwork SSLHandshake failed (-9806)

10/1/14 12:55:18.319 AM com.apple.WebKit.Networking[276]: CFNetwork SSLHandshake failed (-9806)

10/1/14 12:57:49.484 AM mds[37]: (Normal) ImportServer: Ignoring blacklisted Spotlight importer plugin:/Developer/Applications/Xcode.app/Contents/Library/Spotlight/SourceCode. mdimporter uuid:548A3091-3C5D-498A-A329-B532A6C896BB version:1586

10/1/14 12:57:52.480 AM mds[37]: (Normal) ImportServer: Ignoring blacklisted Spotlight importer plugin:/Developer/Applications/Xcode.app/Contents/Library/Spotlight/SourceCode. mdimporter uuid:548A3091-3C5D-498A-A329-B532A6C896BB version:1586

10/1/14 12:58:14.545 AM Safari[255]: Couldn't contact spell checker for Multilingual

10/1/14 12:58:14.545 AM Safari[255]: Suppressing further spell checker launch failure warnings

10/1/14 12:58:26.671 AM AppleSpell[292]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid

10/1/14 12:58:26.672 AM AppleSpell[292]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid

10/1/14 12:58:26.673 AM AppleSpell[292]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid

10/1/14 12:59:06.894 AM AppleSpell[292]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid

10/1/14 12:59:06.895 AM AppleSpell[292]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid

10/1/14 12:59:06.896 AM AppleSpell[292]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid

10/1/14 12:59:06.897 AM AppleSpell[292]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid

10/1/14 12:59:10.595 AM mds[37]: (Normal) ImportServer: Ignoring blacklisted Spotlight importer plugin:/Developer/Applications/Xcode.app/Contents/Library/Spotlight/SourceCode. mdimporter uuid:548A3091-3C5D-498A-A329-B532A6C896BB version:1586

10/1/14 12:59:15.313 AM AppleSpell[292]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid

10/1/14 12:59:15.968 AM mds[37]: (Normal) ImportServer: Ignoring blacklisted Spotlight importer plugin:/Developer/Applications/Xcode.app/Contents/Library/Spotlight/SourceCode. mdimporter uuid:548A3091-3C5D-498A-A329-B532A6C896BB version:1586

10/1/14 1:00:05.318 AM AppleSpell[292]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid

10/1/14 1:00:05.319 AM AppleSpell[292]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid

10/1/14 1:00:05.320 AM AppleSpell[292]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid

10/1/14 1:00:40.103 AM AppleSpell[292]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid

10/1/14 1:00:40.104 AM AppleSpell[292]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid

10/1/14 1:00:40.105 AM AppleSpell[292]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid

10/1/14 1:01:29.847 AM AppleSpell[292]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid

10/1/14 1:01:29.848 AM AppleSpell[292]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid

10/1/14 1:01:29.849 AM AppleSpell[292]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid

10/1/14 1:01:31.401 AM mds[37]: (Normal) ImportServer: Ignoring blacklisted Spotlight importer plugin:/Developer/Applications/Xcode.app/Contents/Library/Spotlight/SourceCode. mdimporter uuid:548A3091-3C5D-498A-A329-B532A6C896BB version:1586

10/1/14 1:01:34.972 AM mds[37]: (Normal) ImportServer: Ignoring blacklisted Spotlight importer plugin:/Developer/Applications/Xcode.app/Contents/Library/Spotlight/SourceCode. mdimporter uuid:548A3091-3C5D-498A-A329-B532A6C896BB version:1586

10/1/14 1:02:54.000 AM kernel[0]: Sandbox: coreaudiod(183) deny file-read-metadata /Library/Audio/Plug-Ins/Components/Kontakt 4.component

10/1/14 1:02:54.000 AM kernel[0]: Sandbox: coreaudiod(183) deny file-read-data /Library/Audio/Plug-Ins/Components/Melodyne.component

10/1/14 1:02:54.000 AM kernel[0]: Sandbox: coreaudiod(183) deny file-read-metadata /Library/Audio/Plug-Ins/Components/Melodyne.component/Contents

10/1/14 1:02:54.000 AM kernel[0]: Sandbox: coreaudiod(183) deny file-read-metadata /Library/Audio/Plug-Ins/Components/Melodyne.component

10/1/14 1:02:54.000 AM kernel[0]: Sandbox: coreaudiod(183) deny file-read-data /Library/Audio/Plug-Ins/Components/Reaktor5.component

10/1/14 1:02:54.000 AM kernel[0]: Sandbox: coreaudiod(183) deny file-read-metadata /Library/Audio/Plug-Ins/Components/Reaktor5.component/Contents

10/1/14 1:02:54.000 AM kernel[0]: Sandbox: coreaudiod(183) deny file-read-metadata /Library/Audio/Plug-Ins/Components/Reaktor5.component

10/1/14 1:02:54.713 AM launchctl[2571]: launchctl: Couldn't stat("/Library/LaunchAgents/com.oracle.java.Java-Updater.plist"): No such file or directory

10/1/14 1:02:55.403 AM sandboxd[190]: ([183]) coreaudiod(183) deny file-read-data /Library/Audio/Plug-Ins/Components/Flip4Mac WMA Import.component

10/1/14 1:02:55.408 AM sandboxd[190]: ([183]) coreaudiod(183) deny file-read-metadata /Library/Audio/Plug-Ins/Components/Flip4Mac WMA Import.component/Contents

10/1/14 1:02:55.412 AM sandboxd[190]: ([183]) coreaudiod(183) deny file-read-metadata /Library/Audio/Plug-Ins/Components/Flip4Mac WMA Import.component

10/1/14 1:02:55.417 AM sandboxd[190]: ([183]) coreaudiod(183) deny file-read-data /Library/Audio/Plug-Ins/Components/Guitar Rig 4.component

10/1/14 1:02:55.422 AM sandboxd[190]: ([183]) coreaudiod(183) deny file-read-metadata /Library/Audio/Plug-Ins/Components/Guitar Rig 4.component/Contents

10/1/14 1:02:55.427 AM sandboxd[190]: ([183]) coreaudiod(183) deny file-read-metadata /Library/Audio/Plug-Ins/Components/Guitar Rig 4.component

10/1/14 1:02:55.431 AM sandboxd[190]: ([183]) coreaudiod(183) deny file-read-data /Library/Audio/Plug-Ins/Components/Kontakt 4.component

10/1/14 1:02:55.436 AM sandboxd[190]: ([183]) coreaudiod(183) deny file-read-metadata /Library/Audio/Plug-Ins/Components/Kontakt 4.component/Contents

Reply

Answer 9

Linc Davis

Level 10

210,221 points

Sep 30, 2014 11:39 PM in response to Jaypeele

Please read this whole message before doing anything.

This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.

Step 1

The purpose of this step is to determine whether the problem is localized to your user account.

Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”

While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.

Test while logged in as Guest. Same problem?

After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.

*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

Step 2

The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.

Please take this step regardless of the results of Step 1.

Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.

Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.

Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.

The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

Test while in safe mode. Same problem?

After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

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