Q: iPhone 6 health data is gone
I got my iPhone 6 on launch day and it was immediately tracking steps, flights climbed and total mileage. Today, after 6 PM all that data disappeared and the health app dashboard was empty. I can't seem to get my data back even after I've re-added those three items to the dashboard. If I go to show all data, it just tells me there is no data. I have rebooted the device, but everything is still blank.
I can't seem to find anything online where this was working and then it stopped, nor data cleared out.
Any help or suggestions would be appreciated.
iPhone 6, iOS 8
Posted on Sep 23, 2014 9:26 PM
I have some great news! I just happened to check the health app just now, several hours after the full restore, and it finally has data agaIn! I guess it just took some time after the full restore. So there you have it, folks...full restore via iTunes is the fix, at least for iPhone 6 running 8.0.2.
Those of you who have posted here about the same issue on your iPhone 5S, can you try the restore and post the results here so we can call this a solution?
i hope the same issue will not recur, but if it does, i will post here again and contact Apple to let them know that the restore is a temporary workaround but a fix still needs to be published by them. Anyway, here's hoping we won't have to go that route.
Good luck and I hope this helps everyone having this issue.
Posted on Sep 28, 2014 12:37 PM