Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Email frozen, screen is blank, then goes to home screen. HELP!

Email frozen, screen is blank, then goes to home screen. HELP!

iPad, iOS 8

Posted on Sep 24, 2014 12:40 AM

Reply
8 replies

Aug 16, 2015 12:31 PM in response to TpaTanya

I am having the exact same problem.


I made a draft of a large (10.2MB) (Yahoo) email on my Mac and the problem with the iPad happened when I clicked on this draft from my iPad. Now when I hit mail, the mail screen comes up but completely empty, hangs around for about 30 seconds, then the mail app closes and I am back at my home screen

Rebooting or reverting back to original settings doesn't work.

Email frozen, screen is blank, then goes to home screen. HELP!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.