HT201419: Get help with Mail on your iPhone, iPad, and iPod touch

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florizone

Q: Cannot get my shaw email to work with ios8 on iPhone 5c.  Keep getting unable to verify account information

I have had my shaw email on my phone forever without problem.  updated to ios8 on thursday and today i cannot access it.  Password is correct but kept asking for it and saying it was wrong.  Deleted the account and tried re-adding it and now i get Exchange Account Unable to Verify account information.  I also tried adding it as other and same message.  I went to shaw's info page but they have not updated for ios8 yet.

iPhone 5c, iOS 8

Posted on Sep 24, 2014 5:58 AM