Purchase Date

Hi everyone ! is there any way of getting my exact purchase date using my serial number. Have issues with my Macbook Pro and have been asked where i bought it and the purchase date. Was bought as a present from my late mother so I don't know exactly where and when it was bought. Macbook Pro Retina 13" early 2013 Thank you....

MacBook Pro with Retina display, OS X Mavericks (10.9.5), Dead Pixel (white dots on screen)

Posted on Sep 24, 2014 10:30 AM

Reply
7 replies

Sep 25, 2014 2:01 PM in response to Geordie_

If you take it to an actual Apple store they should be able to look up the original purchase date based on your serial number. Since your late Mom bought it, sorry about that by the way, you could have issues with identification to receive that kind of information. I've actually had to do this and it wasn't much of a problem since I knew the guy who had originally bought it and could supply his name.

Apple definitely keeps track of this for warrantee issues.

Sep 25, 2014 2:14 PM in response to Geordie_

Were you able to find anything about the computer from the serial number,

If so, did you look, in Apple support MacBook Pro identifier page...?


•How to identify MacBook Pro models


If you had access to whomever handled her financial information from the

approximate time the item was purchased, they should be able to find that

one item at the approximate price-point; likely would have been bought via

a credit card or perhaps debit card. Less likely, cash.


Contact an Apple Store or other Authorized Apple sales support or service:


•Contact Apple for support and service



Is this your MacBook Pro (retina 13-inch Early 2013) & are specs correct?


Introduced February 2013

Discontinued October 2013

Model Identifier MacBookPro10,2

Model Number A1425

EMC 2672

Order Number ME662LL/A (2.6 GHz with 256 GB storage)


Processor Intel Core i5 or Core i7 (3230M, 3540M) ("Ivy Bridge")

Processor Speed 2.6 GHz (Core i5) or 3.0 GHz (Core i7)


DISPLAY

Built-in Display 13.3-inch (diagonal) LED-backlit display with IPS technology

Pixel Density 227 ppi

Resolutions 2560-by-1600 (Retina); Scaled resolutions: 1680 by 1050, 1440 by 900, and 1024 by 640 pixels


GRAPHICS

Graphics Card Intel HD Graphics 4000

Graphics Memory Up to 768 MB DDR3 shared with main memory

Display Connection 1 - HDMI port or Thunderbolt digital video output


{info from http://mactracker.ca download database application}


Since Apple Inc does not appear to hold record of a Retailer's sales receipts

you'd have to consider where within her area of travel the Apple authorized

reseller and service centers are located. The bank info, if one had access to

that angle, would provide a location, date, and a few other details. That is a

secure database and only authorized persons, one handling an estate or who

had power-of-attorney over records, etc, may be one to ask.


PS: If the computer was in her name, any AppleCare plan or extended service

coverage may be a matter of Apple to determine if any residual coverage is

in effect on your possession, if not officially transferred to you.


So, in the sense of your question and self-reply, No is a likely answer here at

ASC discussions, where primary basic support is user-to-user volunteer folks.


Good luck & happy computing! 🙂

edited

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Purchase Date

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.