5th Gen iPod iOS8 Update issues: Stuck in recovery mode.

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Level 1

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5th Gen iPod iOS8 Update issues: Stuck in recovery mode.

I have an iPod touch 5th generation with 32GB. I plugged it in order to charge it when it asked me if I wanted to update. I figured it wouldn't be a problem, so I clicked 'download and update'. It took about 40 minutes, but lost connection when I bumped the cable. I plugged it back in and was informed it was in Recovery Mode. I went through the process of recovery, and nothing happened. I am running through it a second time, hoping for the best. Is there any way to get my iPod back up and in working order. Memory shouldn't be an issue as I nave more than 20GB available.

iPod touch, iOS 5

Posted on Sep 24, 2014 2:11 PM

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Answer 1

lllaass

Level 10

210,519 points

Sep 24, 2014 2:27 PM in response to Jttuck

Try:

- iOS: Not responding or does not turn on

- Also try DFU mode after try recovery mode

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

- Try another cable

- Try on another computer

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar

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Answer 2

Jttuck Author

Level 1

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Sep 24, 2014 3:24 PM in response to lllaass

So here is what happens. When I click to restore it goes through the process of downloading the latest software (40 minutes). When it gets to the end it says it detects a device that needs recovery and asks if I want to recover, and goes through the same procedure of downloading the latest software. It has done this 3 times like it is stuck in a loop.

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Answer 3

JRQC

Level 1

10 points

Sep 24, 2014 3:25 PM in response to Jttuck

As I posted elsewhere, I have exactly the same problem, and result.

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Answer 4

Jttuck Author

Level 1

0 points

Sep 24, 2014 3:27 PM in response to JRQC

Thanks. I thought is was an iOS8 issue. I will check out the link.

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Answer 5

JRQC

Level 1

10 points

Sep 24, 2014 3:34 PM in response to Jttuck

I should have been clearer in my post. I'm having the same result with being stuck in recovery, hitting restore, and having iTunes download another giant file, and then do nothing.

I was updating from IOS 8 to 8.0.1.

I did not hit the cable or cause hardware reason for this to occur.

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Answer 6

Jttuck Author

Level 1

0 points

Sep 25, 2014 6:04 AM in response to JRQC

JRQC: It finally worked. I tried putting it in DFU mode (see above posts) and it worked. I have no idea if I was successful in actually getting it in that mode, but it worked this time. The one difference I noticed was my screen was black, just as if it was turned off. All the other times my screen was on and giving me a message to plug it into iTunes. Try putting it in DFU mode and run it though the process.

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