lindafrommunster
Level 1 (0 points)

Q: ipad email changed but icloud doesn't recognize, problems started with os8 upgrade.

changed me email contact but since os8 upgrade, icould won't acknowledge or change apple id to match. Changed in iTunes as well.

iPad 2 Wi-Fi, iOS 8

Posted on Sep 24, 2014 3:27 PM

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lindafrommunster

Q: ipad email changed but icloud doesn't recognize, problems started with os8 upgrade.

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  • by randers4,Helpful

    randers4 randers4 Sep 24, 2014 3:50 PM in response to lindafrommunster
    Level 9 (62,891 points)
    Sep 24, 2014 3:50 PM in response to lindafrommunster

    To change the ID on your device you need to sign out of the old ID then sign back in with the revised ID.  In order to sign out of the old ID you'll have to temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  You can now use your current password to turn off Find My iPhone, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Sign Out and choose Delete from My iPhone when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address back to the way it was.  Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password.

  • by lindafrommunster,

    lindafrommunster lindafrommunster Sep 24, 2014 4:16 PM in response to randers4
    Level 1 (0 points)
    Sep 24, 2014 4:16 PM in response to randers4

    that's a lot of changing, think I can go to apple store to fix?

  • by randers4,

    randers4 randers4 Sep 24, 2014 4:19 PM in response to lindafrommunster
    Level 9 (62,891 points)
    Sep 24, 2014 4:19 PM in response to lindafrommunster

    You might be able to but I can't guarantee the Genius bar will be current on this issue.  This sounds harder than it is...shouldn't take more than 5 min.

     

    If you end up going to the Apple store, print this article out and take it with you: If you're asked for the password to your previous Apple ID when signing out of iCloud.  The process I posted is a more detailed version of Apple's description shown under "Change your ID temporarily" at the bottom.

  • by lindafrommunster,

    lindafrommunster lindafrommunster Sep 24, 2014 4:31 PM in response to randers4
    Level 1 (0 points)
    Sep 24, 2014 4:31 PM in response to randers4

    I;ve printed and will take to apple store,can't believe how much time wasted.  wished i'd never accepted os8 upgrade.

  • by randers4,

    randers4 randers4 Sep 24, 2014 4:42 PM in response to lindafrommunster
    Level 9 (62,891 points)
    Sep 24, 2014 4:42 PM in response to lindafrommunster

    Sorry you're having problems but good luck.

  • by liz264nh,

    liz264nh liz264nh Sep 27, 2014 6:16 AM in response to lindafrommunster
    Level 1 (0 points)
    Sep 27, 2014 6:16 AM in response to lindafrommunster

    What a OS8 upgrade nightmare. It keeps throwing my iphone and ipad out but I can still get to my account on my PC? What? I ma able to sign into my account with the correct password here but every time I try on the i products it says it can't verify or is unavailable. Of course all this started with the upgrade that I can't take back. Photos - in icloud that now I can't access! Very frustrating!  If I back out it says it will delete all from device - all that I can't get to! Help! i not happy!