iPhone 6 Bluetooth Connection Problems

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Level 1

1 points

iPhone 6 Bluetooth Connection Problems

My iphone 6 will not reliably connect via bluetooth to my 2014 Kia Optima. It did work initially for a few days then stopped working. Interestingly my iPhone 5s with IOS 8 worked fine.

My carrier is Verizon and I've also had intermittent issues making and receiving calls. when then occurs I might have a strong cell connection but the phone seems to be switching between 3G (or less) and LTE.

SO far I've tried everything except doing a full restore of the iPhone which will take over 30 min.

From what i've read this seems to be a serious issue and hope/expect Apple to release a patch release soon.

While I respect the complexity in releasing new services, software and hardware simultaneously, this is not a forgiveable bug, since bluetooth connectivity is a core critical function.

Anyone have are any interim suggestions?

THanks,

Howie

Posted on Sep 24, 2014 5:47 PM

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Answer 1

lolu4

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Sep 25, 2014 4:55 PM in response to Howie S

I have the same issue. My phone worked fine initially, but the next time I went to my car and was out I made a call and it rang a few times and then cut out to the radio... It still shows its connected to my car but won't keep my calls on the bluetooth. I did reset my network settings but I still have the same dumb problem.

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Answer 2

Pbaez89

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Sep 25, 2014 5:07 PM in response to lolu4

I Too am having the same issue. new iphone 6 running iOS 8. It connects fine to my car (12 Nissan maxim) but when I make a call there is no audio and I'm forced to switch to the phone speakers.

APPLE PLEASE FIX THIS ISSUE!

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Answer 3

Howie S Author

Level 1

1 points

Sep 25, 2014 6:51 PM in response to Howie S

GGood news. I just installed iOS 8.02 and it seems to have corrected my connectivity issues.

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Answer 4

Sep 25, 2014 7:45 PM in response to Howie S

No problem on my 2014 Audi - connected immediately and transferred all previous calls etc.

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Answer 5

lolu4

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Sep 25, 2014 8:52 PM in response to Howie S

Same here! I also rest my network setting as well (for the 3rd time) before the update. Issue resolved! Yeah team iphone 6! lol

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Answer 6

Sep 26, 2014 4:20 AM in response to Howie S

The new 8.0.2 update DID NOT FIX THIS ISSUE AT ALL. After you power off and on with the phone, same issue as the 8.0, all 3 of my cars lost Bluetooth connection and shows no signal at all. Good job Apple, what a lousy update you guys did.

2011 Lexus ES350

2011 Subaru STI

2012 Mercedes E350.

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Answer 7

jon1124

Level 1

0 points

Oct 1, 2014 12:26 PM in response to Howie S

My iPhone 6 has never connected to my car's bluetooth. It recognizes the audio, but it won't pair. I had no problem with my iphone4. Reset has not helped. I agree about this being a core function, and hope for a quick fix. jon1124

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Answer 8

bov35

Level 1

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Oct 9, 2014 12:01 PM in response to Howie S

Same problem here. My iphone 5 had no problems whatsoever connecting to the Sony unit in my car. But since getting my 6 Plus, it's all gone wrong! Can make a call, but only from the head unit -not the phone but can't pick up an incoming call from the head unit, so have to pick up on phone. Although it says the phone is receiving the call through the Sony unit....I can't hear anything! And the music doesn't quieter either! So, I now have no way of making/taking phone calls in my car.

Apple, PLEASE SORT THIS OUT!

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Answer 9

Fab1535

Level 1

0 points

Feb 4, 2015 2:26 PM in response to Howie S

I had a call with Apple, I did a bunch of troubleshooting and something I did worked, I wish I could be more specific but here are three articles suggested by Apple to do the troubleshooting.

iOS: Troubleshooting Bluetooth connections - Apple Support

iOS: Supported Bluetooth profiles - Apple Support

Some car stereos require a firmware update for AVRCP 1.4 Bluetooth compatibility - Apple Support

The connection to my car (Subaru Outback) has been working for a day now, let's see if stays working. I hope this helps,

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