nammi59

Q: IOS 8 apps store badge issue on iphones after sync to Itunes

Did updates to my apps thru I-tunes on my macbook.  Then sync both my iphone 5s and 4s (both run on IOS 8) to the I-tunes.  All apps that needed update  got synched and updated on both iphones. 

 

But, the App Store red-badge icon still showed the notifications for apps needs to be updated.  

 

Also on the update page of the apps,  the already updated apps still remained on the 'Available Update' section (did not moved to 'Updated' section)  although the "install" buttons have all changed into "Open".

 

Did a re-sync, turning on-off  notification for the apps in 'setting',  device shutdown, reboot, turning wifi on-off.   Nothing worked


Anyone experiencing the same issues here ?? .. Any solution ?

iPhone 5s, iOS 8, same issue on iphone 4s on IOS 8

Posted on Sep 25, 2014 12:55 AM

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Q: IOS 8 apps store badge issue on iphones after sync to Itunes

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  • by Spediteur,

    Spediteur Spediteur Mar 12, 2015 8:33 AM in response to erio
    Level 1 (9 points)
    Mac OS X
    Mar 12, 2015 8:33 AM in response to erio

    Yes, I'm syncing over wifi. As I mentioned, the icon badge didn't show a count at the time I updated with iTunes, i.e. before my iPhone detected any update, so I will continue testing by letting the phone update the badge count and then try the iTunes sync and see if the badge count clears or not.

  • by Spediteur,

    Spediteur Spediteur Mar 12, 2015 11:24 AM in response to nammi59
    Level 1 (9 points)
    Mac OS X
    Mar 12, 2015 11:24 AM in response to nammi59

    Okay, my suspicion was correct. In my first attempt to sync via iTunes, I saw the update in iTunes and downloaded it, then synced to my iPhone when the App Store app was not showing any new apps (no count badge). Today, I found an update in iTunes, checked my iPhone and it hadn't loaded the update yet so badge was blank. I went to the update tab in the App Store app on my iPhone and the new update was found and the badge incremented to 1.  I then synced with iTunes and the update downloaded and installed and ready to 'open' but the app badge was still showing the 1. Therefore, iOS 8.2 did not fix this problem which remains now for over six months.

  • by erio,

    erio erio Mar 12, 2015 1:00 PM in response to Spediteur
    Level 1 (79 points)
    Mar 12, 2015 1:00 PM in response to Spediteur

    Thank you for replying. Yes, the same happened to me. If I don't open the App Store in iPhone and sync, there won't be a badge. However, as soon as I have pending updates in the App Store, then the badge won't disappear. I'll check with my iPad Air if it does the same.

  • by cshilton,

    cshilton cshilton Mar 23, 2015 11:23 AM in response to nammi59
    Level 1 (5 points)
    Mar 23, 2015 11:23 AM in response to nammi59

    As an update, I'm still seeing this issue with my iPhone 5S and my iPad 2. My workaround of WiFi or USB syncing all but a handful of Apps, then updating a small number of Apps of the phone is the only technique that I can get to work around the issue.

     

    I'm wondering if changing the time-of-day when I sync the phone can at least slightly alleviate the issue?

     

    -- Chris

  • by Spediteur,

    Spediteur Spediteur Mar 23, 2015 3:21 PM in response to cshilton
    Level 1 (9 points)
    Mac OS X
    Mar 23, 2015 3:21 PM in response to cshilton

    The App Store on iOS download tab retains whatever was downloaded in the past 30 days. If you want to clear this list, you can go to setting/general/date&time and switch to manual and push the date 30 days forward. Then leave this date and go back to AppStore's download tab and the recent downloads list will disappear. Then go back to set the Date&Time back to auto. Doing this has nothing to do with the badge issue. The badge count remains unchanged when you sync with iTunes on your Mac. The badge clears when you update via the AppStore app on the device, either with wifi or OTA (over the air with your cellular provider).  Everyone in this discussion group has this same issue. Apple is ignoring this problem.

  • by ksv666,

    ksv666 ksv666 Mar 26, 2015 10:04 PM in response to nammi59
    Level 1 (0 points)
    Mar 26, 2015 10:04 PM in response to nammi59

    This fixed it 100%.  Who cares that it is a bug, that is the work around.  Let apple fix it later.

  • by Spediteur,

    Spediteur Spediteur Apr 10, 2015 8:45 PM in response to nammi59
    Level 1 (9 points)
    Mac OS X
    Apr 10, 2015 8:45 PM in response to nammi59

    iOS 8.3 update - same problem. No change. No fix.

  • by erio,

    erio erio Apr 10, 2015 8:50 PM in response to Spediteur
    Level 1 (79 points)
    Apr 10, 2015 8:50 PM in response to Spediteur

    For some reason, it's fixed on my iPhone 6 Plus, yet not on my iPad Air. Unsure if it makes a difference, I updated my iPhone over the air, while iPad was updated through iTunes. Anyhow, this is probably a low priority for Apple. It's all about Watch.

  • by PeTerry,

    PeTerry PeTerry Jun 26, 2015 12:26 PM in response to erio
    Level 1 (0 points)
    Jun 26, 2015 12:26 PM in response to erio

    In iTunes, "Remove" the App(s), then Sync your device, then "Install" the App(s) and then Sync again.

    It works for me every time on iPhone and iPad Air.

  • by bedinbe,

    bedinbe bedinbe Jun 26, 2015 4:33 PM in response to De Lemming
    Level 1 (0 points)
    Jun 26, 2015 4:33 PM in response to De Lemming

    I had the same problem after the most recent update of IOS 8.3. Specifically it was related to an Excel update that came out a few days ago which is only for iPads but I also had the app on my iPhone 5s. Mr De Lemming's suggestion worked fine for me.

  • by Jtl@g,

    Jtl@g Jtl@g Jul 1, 2015 7:20 PM in response to nammi59
    Level 1 (0 points)
    Jul 1, 2015 7:20 PM in response to nammi59

    if you're updating through iTunes, do you need the notification badge on the App Store on your phone?


    I've found it simplest to just turn off the notification badge altogether for the app:

    Settings>Notifications>App Store>>Toggle "Allow Notifications" to the off position.

  • by Shaggyz253,

    Shaggyz253 Shaggyz253 Jul 8, 2015 2:32 PM in response to nammi59
    Level 1 (0 points)
    Jul 8, 2015 2:32 PM in response to nammi59

    still having this problem in iOS 8.4, can't update apps at school on iPhone so I do it off my MacBook Pro, update successfully still got the badge app icon though, and don't want to change my settings so i just wait till i get home where they go away.

  • by Shaggyz253,

    Shaggyz253 Shaggyz253 Jul 9, 2015 11:22 AM in response to nammi59
    Level 1 (0 points)
    Jul 9, 2015 11:22 AM in response to nammi59

    Almost Figured it out, kinda.

    I updated the apps one at a time on iTunes and after updating each app synced, while on the updates page of the App store on my iPhone once I was done with the sync i just opened the app, went back to the (iPhone) App Store where it was automatically on the updates page as that was where I left off, and the app update disappeared, a little too much though, below the available updates it didn't show the apps I updated just then, but idgaf. next time I'll try it with updating multiple apps at a time on iTunes, and then doing one whole big sync hopefully it'll work, and hopefully my solution works for you.

  • by RickB ,

    RickB RickB Jul 19, 2015 8:58 PM in response to MuseMan82
    Level 1 (0 points)
    Jul 19, 2015 8:58 PM in response to MuseMan82

    This works.

  • by Tigervision,

    Tigervision Tigervision Jul 19, 2015 9:13 PM in response to Spediteur
    Level 1 (14 points)
    iTunes
    Jul 19, 2015 9:13 PM in response to Spediteur

    Anyone ever find a true fix to this????

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