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All replies
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Helpful answers
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Mar 12, 2015 8:33 AM in response to erioby Spediteur,Yes, I'm syncing over wifi. As I mentioned, the icon badge didn't show a count at the time I updated with iTunes, i.e. before my iPhone detected any update, so I will continue testing by letting the phone update the badge count and then try the iTunes sync and see if the badge count clears or not.
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Mar 12, 2015 11:24 AM in response to nammi59by Spediteur,Okay, my suspicion was correct. In my first attempt to sync via iTunes, I saw the update in iTunes and downloaded it, then synced to my iPhone when the App Store app was not showing any new apps (no count badge). Today, I found an update in iTunes, checked my iPhone and it hadn't loaded the update yet so badge was blank. I went to the update tab in the App Store app on my iPhone and the new update was found and the badge incremented to 1. I then synced with iTunes and the update downloaded and installed and ready to 'open' but the app badge was still showing the 1. Therefore, iOS 8.2 did not fix this problem which remains now for over six months.
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Mar 12, 2015 1:00 PM in response to Spediteurby erio,Thank you for replying. Yes, the same happened to me. If I don't open the App Store in iPhone and sync, there won't be a badge. However, as soon as I have pending updates in the App Store, then the badge won't disappear. I'll check with my iPad Air if it does the same.
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Mar 23, 2015 11:23 AM in response to nammi59by cshilton,As an update, I'm still seeing this issue with my iPhone 5S and my iPad 2. My workaround of WiFi or USB syncing all but a handful of Apps, then updating a small number of Apps of the phone is the only technique that I can get to work around the issue.
I'm wondering if changing the time-of-day when I sync the phone can at least slightly alleviate the issue?
-- Chris
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Mar 23, 2015 3:21 PM in response to cshiltonby Spediteur,The App Store on iOS download tab retains whatever was downloaded in the past 30 days. If you want to clear this list, you can go to setting/general/date&time and switch to manual and push the date 30 days forward. Then leave this date and go back to AppStore's download tab and the recent downloads list will disappear. Then go back to set the Date&Time back to auto. Doing this has nothing to do with the badge issue. The badge count remains unchanged when you sync with iTunes on your Mac. The badge clears when you update via the AppStore app on the device, either with wifi or OTA (over the air with your cellular provider). Everyone in this discussion group has this same issue. Apple is ignoring this problem.
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Mar 26, 2015 10:04 PM in response to nammi59by ksv666,This fixed it 100%. Who cares that it is a bug, that is the work around. Let apple fix it later.
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Apr 10, 2015 8:45 PM in response to nammi59by Spediteur,iOS 8.3 update - same problem. No change. No fix.
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Apr 10, 2015 8:50 PM in response to Spediteurby erio,For some reason, it's fixed on my iPhone 6 Plus, yet not on my iPad Air. Unsure if it makes a difference, I updated my iPhone over the air, while iPad was updated through iTunes. Anyhow, this is probably a low priority for Apple. It's all about Watch.
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Jun 26, 2015 12:26 PM in response to erioby PeTerry,In iTunes, "Remove" the App(s), then Sync your device, then "Install" the App(s) and then Sync again.
It works for me every time on iPhone and iPad Air.
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Jun 26, 2015 4:33 PM in response to De Lemmingby bedinbe,I had the same problem after the most recent update of IOS 8.3. Specifically it was related to an Excel update that came out a few days ago which is only for iPads but I also had the app on my iPhone 5s. Mr De Lemming's suggestion worked fine for me.
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Jul 1, 2015 7:20 PM in response to nammi59by Jtl@g,if you're updating through iTunes, do you need the notification badge on the App Store on your phone?
I've found it simplest to just turn off the notification badge altogether for the app:
Settings>Notifications>App Store>>Toggle "Allow Notifications" to the off position.
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Jul 8, 2015 2:32 PM in response to nammi59by Shaggyz253,still having this problem in iOS 8.4, can't update apps at school on iPhone so I do it off my MacBook Pro, update successfully still got the badge app icon though, and don't want to change my settings so i just wait till i get home where they go away.
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Jul 9, 2015 11:22 AM in response to nammi59by Shaggyz253,Almost Figured it out, kinda.
I updated the apps one at a time on iTunes and after updating each app synced, while on the updates page of the App store on my iPhone once I was done with the sync i just opened the app, went back to the (iPhone) App Store where it was automatically on the updates page as that was where I left off, and the app update disappeared, a little too much though, below the available updates it didn't show the apps I updated just then, but idgaf. next time I'll try it with updating multiple apps at a time on iTunes, and then doing one whole big sync hopefully it'll work, and hopefully my solution works for you.
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Jul 19, 2015 9:13 PM in response to Spediteurby Tigervision,Anyone ever find a true fix to this????