HT201394: Loss of cellular service or ability to use Touch ID after updating to iOS 8.0.1 on iPhone 6 or iPhone 6 Plus

Learn about Loss of cellular service or ability to use Touch ID after updating to iOS 8.0.1 on iPhone 6 or iPhone 6 Plus
MarileenSchutte
Level 1 (0 points)

Q: "No Service" issue on iPhone5s on iOS 8.0.

I recently updated my iPhone 5s to iOS 8.0. I've been on iOS 8.0 for about 3 days and this morning my phone said "No Service". I have switched it on and off, did a hard reset, took the SIM out, switched to airplane mode, reset the network settings, reset all settings, swopped SIMcards, nothing works. I am not at my laptop today to do a complete wipe and re-installation of iOS, and if I do that, will I not just get the same bug again and again? I googled and it seems to be a common problem with iPhone6 and the newer iOS 8.0.1 and a way to fix the problem will be to downgrade to iOS 8.0...the problem is that I am on iOS 8.0. not 8.0.1 so downgrading to iOS 8 (which seems to be the common fix for the issue) won't help as I never updated ot iOS 8.0.1 and is still on iOS8.0. Can I downgrade to the previous 7.whatever iOS? Does Apple still support that version? Or what else can I do? Any other bug I can live with, but the "No Service" issue is hampering my business, my work flow, clients can not reach me...Ho can I fix this ASAP please?

iPhone 5s, iOS 8, South Africa

Posted on Sep 25, 2014 12:45 AM

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MarileenSchutte

Q: "No Service" issue on iPhone5s on iOS 8.0.

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  • by bkrbabe,

    bkrbabe bkrbabe Sep 25, 2014 8:51 AM in response to MarileenSchutte
    Level 1 (0 points)
    Sep 25, 2014 8:51 AM in response to MarileenSchutte

    I have the exact same issues Marileen.  And no one has been able to give me any solid advice.  All I wanted to know is can i use the 'patch' for 6 or it's companion.  and still no answers.  I have a call into support which i will do from home and a land line since i have no connection on my iphone now.  if anything comes of it i will let you know!