Hi All
Since installing the 10.9.5 update today I have experienced lots of problems with the finder - it won't allow me to select folders or items, and finder windows won't close or minimize. Everything else seems to be ok but finder being unusable is a big problem. I;m a bit of a novice so all I've tried so far is repairing permissions and rebooting, to no avail. Any advice greatly appreciated.
best, Kevin
iMac (24-inch Early 2009), OS X Mavericks (10.9.5)
It would help to give us more information. Etrecheck Etresoft: EtreCheck is a free app developed by a contributor to this discussion. It will generate a system report which you can post here, and we can take a look and see what the problem is.
Hi Arthur
Many thanks for that. I think I may have solved it - I stopped my mac opening any programs when I booted up, specifically links to Google Drive and dropbox, and now the finder appears to be working normally. Might be coincidental but as long as it works, I;m not too fussed what fixed it.
If it recurs, I'll run the Etresoft app you suggest and come back.
best, Kevin
Other people have reported that Google Drive affects Finder.
Hi. I am having a similar problem. Since updating to 10.9.5 finder does not work. it starts, displays whatever directory it happens to be in, and will display the first directory you click. then it is done. You can't close it, can't display a different directory, and the display window picks up whatever is on top of it (if you happen to open a window over it) and never refreshes. I do use google drive and a 3rd party add on called insync but i've been using them for a long time and only on this update did finder become an issue. Below is the system data fromt eh program mentioned above. thanks.
EtreCheck version: 1.9.15 (52)
Report generated September 25, 2014 at 4:07:43 PM CDT
Hardware Information: ?
MacBook Pro (Retina, 15-inch, Early 2013) (Verified)
MacBook Pro - model: MacBookPro10,1
1 2.7 GHz Intel Core i7 CPU: 4 cores
16 GB RAM
Video Information: ?
Intel HD Graphics 4000 - VRAM: (null)
NVIDIA GeForce GT 650M - VRAM: 1024 MB
Color LCD 2880 x 1800
S27D390 spdisplays_1080p
LCD TV spdisplays_1080p
System Software: ?
OS X 10.9.5 (13F34) - Uptime: 0 days 6:54:30
Disk Information: ?
APPLE SSD SD512E disk0 : (500.28 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.42 GB (421.8 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information: ?
PHD 3.0 Silicon-Power 1 TB
S.M.A.R.T. Status: Verified
EFI (disk1s1) <not mounted>: 209.7 MB
Chris Doerfler Back Up Drive (disk1s2) /Volumes/Chris Doerfler Back Up Drive: 999.86 GB (17.63 GB free)
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Microsoft Natural® Ergonomic Keyboard 4000
Burr-Brown from TI USB audio CODEC
Brother HL-5370DW series
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Elgato Systems Thunderbolt Dock
Gatekeeper: ?
Mac App Store and identified developers
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[running] com.insynchq.insync.daemon.plist Support
[running] com.lobotomo.IPSecuritasDaemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
User Launch Agents: ?
[loaded] com.google.keystone.agent.plist Support
User Login Items: ?
iTunesHelper
Google Drive
ScanSnap Manager
Insync
Internet Plug-ins: ?
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
SlingPlayer: Version: (null) - SDK 10.8 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
Flash Player Support
Time Machine: ?
Time Machine not configured!
Top Processes by CPU: ?
2% WindowServer
1% Google Chrome
1% fontd
0% coreaudiod
0% coreservicesd
Top Processes by Memory: ?
262 MB WindowServer
164 MB Dock
164 MB com.apple.IconServicesAgent
147 MB Google Chrome
147 MB Mail
Virtual Memory Information: ?
44 MB Free RAM
3.80 GB Active RAM
11.03 GB Inactive RAM
1.12 GB Wired RAM
2.32 GB Page-ins
7 MB Page-outs
I had this issue too. Found disconnecting from the LAN (pulling lead, switching off WIFI) fixed this.
The other way of fixing it was to connect to our network drive.
I think in my case at least the finder was trying to do some network resolution in the background, but failing, hence the beachball etc...
After a couple weeks, the problem spontaneously resolved, so don't know if a bug patch found its way to me or what, but it isn't a problem anymore.
Did you manage to find a solution
I am having the exact same problem. The only way to get it working is to reboot or restart. I'm having to do it about 10 times per day. It's driving me nuts. Does anybody have a solution yet? It only started after I installed mavericks 10.95
Having the same problem. Just happened this morning. 😟 EXTREMELY frustrated. Any answers to this issue?
The only way to get to my files outside of programs now is to open Force Quit dialog box and relaunch finder every time. WTH Apple?
Yes I've fixed it. Having looked around the web for suggestions, I turned off dropbox and Google Drive so they didn't launch when I booted up. I've had no problems since. Before I did that, I was having to reboot about 10 times a day to get Finder working again. So it looks like it's one of those two that causes it to happen.
Good luck
I have had a similar problem with my new MBP with 10.9.5. Finder crashes several times a day (about once an hour) and the only thing that works is to do a forced shut down (5 secs pressing the power button) before rebooting. I turned off dropbox at startup, but the problem persists. It might be related to my use of a network disk at my workplace, but I am not sure. Anyway, any OS should deal with networked disks, be it Drive, Dropbox or anything else. FRUSTATION!!!!
I took my MacBook Air into the Apple Genius Bar. They insisted it was a hardware problem and did some fixes.
Initially when I brought it home the problem continued, but suddenly it went away and I'm now having no problems. I assumed that they identified the bug in Mavericks and fixed it, but I'm not sure.
Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
THANK YOU FOR THIS THREAD.
Still using 10.9.5 today and finder just began glitching.
Disabled Google Drive, Problem Solved...
Thank you
finder problems in 10.9.5
