kevmcs

Q: finder problems in 10.9.5

Hi All

 

Since installing the 10.9.5 update today I have experienced lots of problems with the finder - it won't allow me to select folders or items, and finder windows won't close or minimize.  Everything else seems to be ok but finder being unusable is a big problem.  I;m a bit of a novice so all I've tried so far is repairing permissions and rebooting, to no avail.  Any advice greatly appreciated.

 

best, Kevin

iMac (24-inch Early 2009), OS X Mavericks (10.9.5)

Posted on Sep 25, 2014 4:13 AM

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Q: finder problems in 10.9.5

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  • by arthur,

    arthur arthur Sep 25, 2014 5:56 AM in response to kevmcs
    Level 5 (5,193 points)
    iBooks
    Sep 25, 2014 5:56 AM in response to kevmcs

    It would help to give us more information. Etrecheck Etresoft: EtreCheck is a free app developed by a contributor to this discussion. It will generate a system report which you can post here, and we can take a look and see what the problem is.

  • by kevmcs,Helpful

    kevmcs kevmcs Sep 25, 2014 6:07 AM in response to arthur
    Level 1 (6 points)
    Sep 25, 2014 6:07 AM in response to arthur

    Hi Arthur

     

    Many thanks for that.  I think I may have solved it - I stopped my mac opening any programs when I booted up, specifically links to Google Drive and dropbox, and now the finder appears to be working normally.  Might be coincidental but as long as it works, I;m not too fussed what fixed it. 

     

    If it recurs, I'll run the Etresoft app you suggest and come back.

     

    best, Kevin

  • by Eric Root,

    Eric Root Eric Root Sep 25, 2014 12:33 PM in response to kevmcs
    Level 9 (69,536 points)
    iTunes
    Sep 25, 2014 12:33 PM in response to kevmcs

    Other people have reported that Google Drive affects Finder.

  • by cadoerfler,

    cadoerfler cadoerfler Sep 25, 2014 2:14 PM in response to kevmcs
    Level 1 (0 points)
    Sep 25, 2014 2:14 PM in response to kevmcs

    Hi. I am having a similar problem. Since updating to 10.9.5 finder does not work. it starts, displays whatever directory it happens to be in, and will display the first directory you click. then it is done. You can't close it, can't display a different directory, and the display window picks up whatever is on top of it (if you happen to open a window over it) and never refreshes. I do use google drive and a 3rd party add on called insync but i've been using them for a long time and only on this update did finder become an issue.  Below is the system data fromt eh program mentioned above. thanks.

     

     

    EtreCheck version: 1.9.15 (52)

    Report generated September 25, 2014 at 4:07:43 PM CDT

     

    Hardware Information: ?

      MacBook Pro (Retina, 15-inch, Early 2013) (Verified)

      MacBook Pro - model: MacBookPro10,1

      1 2.7 GHz Intel Core i7 CPU: 4 cores

      16 GB RAM

     

    Video Information: ?

      Intel HD Graphics 4000 - VRAM: (null)

      NVIDIA GeForce GT 650M - VRAM: 1024 MB

      Color LCD 2880 x 1800

      S27D390 spdisplays_1080p

      LCD TV spdisplays_1080p

     

    System Software: ?

      OS X 10.9.5 (13F34) - Uptime: 0 days 6:54:30

     

    Disk Information: ?

      APPLE SSD SD512E disk0 : (500.28 GB)

      S.M.A.R.T. Status: Verified

      EFI (disk0s1) <not mounted>: 209.7 MB

      Macintosh HD (disk0s2) / [Startup]: 499.42 GB (421.8 GB free)

      Recovery HD (disk0s3) <not mounted>: 650 MB

     

    USB Information: ?

      PHD 3.0 Silicon-Power 1 TB

      S.M.A.R.T. Status: Verified

      EFI (disk1s1) <not mounted>: 209.7 MB

      Chris Doerfler Back Up Drive (disk1s2) /Volumes/Chris Doerfler Back Up Drive: 999.86 GB (17.63 GB free)

      Apple Inc. FaceTime HD Camera (Built-in)

      Apple Inc. Apple Internal Keyboard / Trackpad

      Apple Inc. BRCM20702 Hub

      Apple Inc. Bluetooth USB Host Controller

      Microsoft Natural® Ergonomic Keyboard 4000

      Burr-Brown from TI USB audio CODEC

      Brother HL-5370DW series

     

    Thunderbolt Information: ?

      Apple Inc. thunderbolt_bus

      Elgato Systems Thunderbolt Dock

     

    Gatekeeper: ?

      Mac App Store and identified developers

     

    Launch Daemons: ?

      [loaded] com.adobe.fpsaud.plist Support

      [running] com.insynchq.insync.daemon.plist Support

      [running] com.lobotomo.IPSecuritasDaemon.plist Support

      [loaded] com.microsoft.office.licensing.helper.plist Support

     

    User Launch Agents: ?

      [loaded] com.google.keystone.agent.plist Support

     

    User Login Items: ?

      iTunesHelper

      Google Drive

      ScanSnap Manager

      Insync

     

    Internet Plug-ins: ?

      FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support

      QuickTime Plugin: Version: 7.7.3

      Flash Player: Version: 15.0.0.152 - SDK 10.6 Support

      Default Browser: Version: 537 - SDK 10.9

      SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support

      Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support

      SlingPlayer: Version: (null) - SDK 10.8 Support

      JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version

     

    Audio Plug-ins: ?

      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

      AirPlay: Version: 2.0 - SDK 10.9

      AppleAVBAudio: Version: 203.2 - SDK 10.9

      iSightAudio: Version: 7.7.3 - SDK 10.9

     

    iTunes Plug-ins: ?

      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

     

    3rd Party Preference Panes: ?

      Flash Player  Support

     

    Time Machine: ?

      Time Machine not configured!

     

    Top Processes by CPU: ?

          2% WindowServer

          1% Google Chrome

          1% fontd

          0% coreaudiod

          0% coreservicesd

     

    Top Processes by Memory: ?

      262 MB WindowServer

      164 MB Dock

      164 MB com.apple.IconServicesAgent

      147 MB Google Chrome

      147 MB Mail

     

    Virtual Memory Information: ?

      44 MB Free RAM

      3.80 GB Active RAM

      11.03 GB Inactive RAM

      1.12 GB Wired RAM

      2.32 GB Page-ins

      7 MB Page-outs

  • by DuoDesign,

    DuoDesign DuoDesign Oct 9, 2014 6:33 AM in response to cadoerfler
    Level 1 (0 points)
    Oct 9, 2014 6:33 AM in response to cadoerfler

    I had this issue too. Found disconnecting from the LAN (pulling lead, switching off WIFI) fixed this.

    The other way of fixing it was to connect to our network drive.

     

    I think in my case at least the finder was trying to do some network resolution in the background, but failing, hence the beachball etc...

  • by cadoerfler,

    cadoerfler cadoerfler Oct 9, 2014 7:07 AM in response to kevmcs
    Level 1 (0 points)
    Oct 9, 2014 7:07 AM in response to kevmcs

    After a couple weeks, the problem spontaneously resolved, so don't know if a bug patch found its way to me or what, but it isn't a problem anymore.

  • by Kaush1985,

    Kaush1985 Kaush1985 Oct 14, 2014 1:54 AM in response to kevmcs
    Level 1 (0 points)
    Oct 14, 2014 1:54 AM in response to kevmcs

    Did you manage to find a solution

  • by rosa1041,

    rosa1041 rosa1041 Oct 16, 2014 12:23 PM in response to cadoerfler
    Level 1 (0 points)
    Oct 16, 2014 12:23 PM in response to cadoerfler

    I am having the exact same problem. The only way to get it working is to reboot or restart. I'm having to do it about 10 times per day. It's driving me nuts. Does anybody have a solution yet? It only started after I installed mavericks 10.95

  • by RED619,

    RED619 RED619 Oct 19, 2014 7:00 AM in response to kevmcs
    Level 1 (0 points)
    Oct 19, 2014 7:00 AM in response to kevmcs

    Having the same problem. Just happened this morning. EXTREMELY frustrated. Any answers to this issue?

  • by RED619,

    RED619 RED619 Oct 19, 2014 7:10 AM in response to RED619
    Level 1 (0 points)
    Oct 19, 2014 7:10 AM in response to RED619

    The only way to get to my files outside of programs now is to open Force Quit dialog box and relaunch finder every time. WTH Apple?

  • by rosa1041,

    rosa1041 rosa1041 Oct 19, 2014 12:24 PM in response to RED619
    Level 1 (0 points)
    Oct 19, 2014 12:24 PM in response to RED619

    Yes I've fixed it. Having looked around the web for suggestions, I turned off dropbox and Google Drive so they didn't launch when I booted up. I've had no problems since. Before I did that, I was having to reboot about 10 times a day to get Finder working again. So it looks like it's one of those two that causes it to happen.

     

    Good luck

  • by AnBodo,

    AnBodo AnBodo Nov 6, 2014 2:33 AM in response to rosa1041
    Level 1 (0 points)
    Nov 6, 2014 2:33 AM in response to rosa1041

    I have had a similar problem with my new MBP with 10.9.5. Finder crashes several times a day (about once an hour) and the only thing that works is to do a forced shut down (5 secs pressing the power button) before rebooting. I turned off dropbox at startup, but the problem persists. It might be related to my use of a network disk at my workplace, but I am not sure. Anyway, any OS should deal with networked disks, be it Drive, Dropbox or anything else. FRUSTATION!!!!

  • by rosa1041,

    rosa1041 rosa1041 Nov 6, 2014 11:38 AM in response to rosa1041
    Level 1 (0 points)
    Nov 6, 2014 11:38 AM in response to rosa1041

    I took my MacBook Air into the Apple Genius Bar. They insisted it was a hardware problem and did some fixes.

     

    Initially when I brought it home the problem continued, but suddenly it went away and I'm now having no problems. I assumed that they identified the bug in Mavericks and fixed it, but I'm not sure.

  • by Eric Root,

    Eric Root Eric Root Nov 7, 2014 10:47 AM in response to AnBodo
    Level 9 (69,536 points)
    iTunes
    Nov 7, 2014 10:47 AM in response to AnBodo

    Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.


    Feedback

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