touchscreen unresponsive ios8 iPhone 6

Since you have done all of the things Apple recommends the user try, next step is to take it to an Apple store genius bar and have the techs check it out. See what they find.

With ten million sold in the first weekend, there are bound to be a number of problems that show up, but they may be very limited in number and not a widespread manufacturing issue. Guess we will have to wait and see if anyone else says anything similar.

Same thing started with my IPhone 6 yesterday. I purchased it on 10/2/2014 has not even been a week, and the touchscreen stops working. If I leave the phone alone with nothing displayed I can use the touchscreen for about 3 min sometimes. I was able to get to the point to reset everything, and restore the phone but the issue is still there. I can't answer phone calls, I can use sir to text. I called apple who told me about trying to do the reset then if that does not work go to apple store to try and fix. Only available appointment in my area will be this Saturday 10/11/2014 at 12:40pm. I called Best buy where I purchased the phone none in store to replace. I will most likely return the phone on Saturday and go back to my iPhone 4s 😟 if apple can not replace the device with a new one in box.

I had the exact same issue. I took it to genius bar yesterday and they told me that the problem was because I had a ton of crashing apps on my old iPhone that were in my old backup on iTunes. When I restored my iPhone 6 from my old iPhone 5 backup on iTunes - it caused problems. He gave me a brand new phone at the Apple Store, and then advised me to NOT restore it from backup on iTunes, but move contacts over by the cloud and just re-download each app from the App Store.. It works perfectly now, and when I first synced it to my MacBook and iTunes - I set it up as a new phone and did not restore.

There have been other Threads covering similar experiences, but mostly under "iPhone Hardware". Most owner's experiencing this did indeed Restore their New iPhone 6 / 6 Plus from a Backup of their replaced iPhones. I had the same experience with my iPhone 6 and ended up just Restoring it as a New iPhone (i.e., Factory Settings). I then did download the Apps directly from the App. Store and did a Sync. So far after nearly two-weeks no recurrence. I doubt it has anything to do with a Hardware problem. Your iPhones are probably perfectly fine and the cause is likely just as the earlier post stated.

Hi all. I'm glad to read that I'm not the only one experiencing this issue. I got my iPhone 6 on Friday and the issue is showing up 3 days later. I restore it 2 times in a row because it was still unresponsive on the first time. By the second time, it came back to normal but after syncing and going to sleep, it did the exact same thing. Maybe it's my iPhone but I did notice an issue with the TouchID when the screen became unresponsive. I'm going to Apple and see what the techs say.

Apple, we need a fix here!

my phone goes into locked after a short period of no use, when a phone call comes in I can't answer because the screen doesn't respond. I can't unlock it for general use either because the screen doesn't respond. Randomly it will start working, but not on demand.