janfromlynnwood

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Q: Cannot access iTunes store, but library is fine

When I open iTunes the library comes up. When I click on the iTunes store I get a blank screen. Windows 7 on a Vaio

Windows 7, Sony Vaio

Posted on Sep 25, 2014 10:07 AM

I have this question too

Q: Cannot access iTunes store, but library is fine

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by Allen A,

Allen A Sep 28, 2014 6:13 AM in response to janfromlynnwood
Community Specialists

Sep 28, 2014 6:13 AM in response to janfromlynnwood

Hello janfromlynnwood,

The article linked below details a number of steps that can help restore functionality to the iTunes Store in iTunes.

Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123

Cheers,
Allen
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