HT201444: If you see error 9, 4005, 4013, or 4014 when you restore your iOS device

Learn about If you see error 9, 4005, 4013, or 4014 when you restore your iOS device
blulenz

Q: error 4005 on iphone 4S during ios 8 update

error 4005 on iphone 4S during ios 8 update

iPhone 4S, iOS 8, error 4005 on iphone 4S for ios 8

Posted on Sep 25, 2014 10:55 AM

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Q: error 4005 on iphone 4S during ios 8 update

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  • by lllaass,

    lllaass lllaass Sep 25, 2014 10:59 AM in response to blulenz
    Level 10 (188,811 points)
    Desktops
    Sep 25, 2014 10:59 AM in response to blulenz

    Check your USB connections

    Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4005, 4013, 4014, or “invalid response."

    If the USB connection between your device and computer is interrupted, you may be unable to update or restore.

    To narrow down the issue, you can also change up your hardware:

    If you're still seeing the error message, check for hardware issues by following the next section.

    Check for hardware issues

    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.

    1. Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
    2. Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
    3. Confirm that your security software and settings are allowing communication between your device and update servers.
    4. If you still see the error message when you update or restore, contact Apple support.