HP printers and os 10.9.5

After the most recent update (Sept 25) of 10.9.5, I'm getting a message "the disk you inserted was not readable by this computer" when connecting by USB printer cable. Yes, have rebooted, restarted, cleared printers etc. Now in Printers and Scanners my printer is not even recognized...no printer available. HELP!

iMac, OS X Mavericks (10.9.5)

Posted on Sep 25, 2014 5:08 PM

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2 replies

Sep 25, 2014 5:41 PM in response to hilfy11

I haven't experienced that, but I recommend you start with the usual maintenance procedures:

First, startup using Safe Boot, which does some repairs while starting. Just restart normally after that finishes. (And try adding a printer after that):

OS X: What is Safe Boot, Safe Mode?


If that hasn't helped, try Resetting the Printing System:

OS X Mavericks: Reset the printing system

Then try adding the printer.

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HP printers and os 10.9.5

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