Stevembd

Q: ios 8 bluetooth problems

I Updated my 4s phone to IOS 8 and since then my 2014 chev truck's MyLink disconnects and reconnects every 3 to 4 minutes. It is not the truck since I connected my wife's 5s which has not been upgraded to 8.0 and it works fine, no disconnects. Chev says they have no solution and it is apples problem

iPhone 4S, iOS 8

Posted on Sep 25, 2014 7:16 PM

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Q: ios 8 bluetooth problems

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  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit Sep 25, 2014 7:18 PM in response to Stevembd
    Level 10 (124,577 points)
    Apple Music
    Sep 25, 2014 7:18 PM in response to Stevembd

    Hi ..

     

    Reset the device:

     

    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.

    If that doesn't help, tap Settings > General > Reset > Reset All Settings

    No data is lost due to a reset.

    If nothing above worked, try this support article >   iOS: Troubleshooting Bluetooth connections

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Sep 25, 2014 7:18 PM in response to Stevembd
    Level 9 (59,919 points)
    iPhone
    Sep 25, 2014 7:18 PM in response to Stevembd

    Devices updated will generally cause issues with Bluetooth. Remove the phone from the vehicle list, remove the vehicle from the iPhone list. Go to Settings>General>Reset>Reset Network Settings. Then put the devices back into discovery/pairing mode and pair them again. This should fix your issue.

  • by Stevembd,

    Stevembd Stevembd Sep 25, 2014 7:23 PM in response to ChrisJ4203
    Level 1 (0 points)
    Sep 25, 2014 7:23 PM in response to ChrisJ4203

    Apple and Chev had me do all that and neither worked.

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Sep 25, 2014 7:43 PM in response to Stevembd
    Level 9 (59,919 points)
    iPhone
    Sep 25, 2014 7:43 PM in response to Stevembd

    So, did you try what Carolyn recommended. The majority of Bluetooth issues are with the new phones, however, you can try a restore if the resets we recommended did not work. Every one that I have worked with so far with phones other than the 6 have been fixed by one of the resets. Others have talked about a reset of their vehicle system. Did Chevy ask you to do that?

  • by Stevembd,

    Stevembd Stevembd Sep 25, 2014 7:51 PM in response to ChrisJ4203
    Level 1 (0 points)
    Sep 25, 2014 7:51 PM in response to ChrisJ4203

    Apple had me do the full restore and chev had me do the restore to factory setting and neither did the job

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Sep 25, 2014 8:11 PM in response to Stevembd
    Level 9 (59,919 points)
    iPhone
    Sep 25, 2014 8:11 PM in response to Stevembd

    Stevembd wrote:

     

    chev had me do the restore to factory setting and neither did the job

    I'm guessing that you meant Chevy told you to restore their system to factory settings? Are you able to connect any other Bluetooth devices to your phone? Are you able to turn Bluetooth off/on in Settings? It almost sounds as if the Bluetooth system is failing on the phone. It is unusual not to be able to connect to a device after a complete reset like that.

  • by Hussain,

    Hussain Hussain Sep 26, 2014 8:41 AM in response to Stevembd
    Level 1 (15 points)
    Sep 26, 2014 8:41 AM in response to Stevembd

    It's a known problem in iOS8 and even affects iPhone 6. Wait for an update.

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Sep 26, 2014 8:43 AM in response to Hussain
    Level 9 (59,919 points)
    iPhone
    Sep 26, 2014 8:43 AM in response to Hussain

    And the OP stated clearly in his post that he is using a 4S. This post has nothing to do with an iPhone 6. Please read before you respond.

  • by Hussain,

    Hussain Hussain Sep 26, 2014 8:51 AM in response to ChrisJ4203
    Level 1 (15 points)
    Sep 26, 2014 8:51 AM in response to ChrisJ4203

    But I said it's a known issue in iOS8. I have an iPhone 5 and 6 and the problem exists in both. Also Google iOS8 Bluetooth problems and you'll see it's a common issue, not one fixed with a restore or re-pairing.

  • by bpuskari,

    bpuskari bpuskari Sep 28, 2014 10:20 AM in response to Hussain
    Level 1 (0 points)
    Sep 28, 2014 10:20 AM in response to Hussain

    BLUETOOTH BROKEN!!!

     

    After updating my iPhone 5S to iOS 8, bluetooth service in the phone is lost!!

    Tried everything, reset network settings, deleted bluetooth devices, renamed iPhone, restarted it (soft reset), NOTHING.

    I can't connect iPhone with my car bluetooth handsfree, my iPhone can't connect with my iPad, I can forget about Airdrop!!!!

    So frustrating!!!! As if BT service in the phone is broken!!!

     

    Apple?

  • by taz1127,

    taz1127 taz1127 Sep 29, 2014 12:53 PM in response to bpuskari
    Level 1 (0 points)
    Sep 29, 2014 12:53 PM in response to bpuskari

    FFrom whT I gathered this has been reported to apple by others and working on a fix in a future update

  • by johnfromchico,

    johnfromchico johnfromchico Sep 29, 2014 6:26 PM in response to Stevembd
    Level 1 (0 points)
    Sep 29, 2014 6:26 PM in response to Stevembd

    I have iOS 8 iphone 6 Tesla Model S with v6 software and bluetooth phone is very flaky, starts/stops, transfers call to iPhone without bluetooth, very annoying.  I too am a serious Apple user and expect Apple to provide a solution to this ASAP.  Apple, please acknowledge people on your forum talking about this very common problem, we all need a resolution ASAP.

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Sep 29, 2014 7:48 PM in response to johnfromchico
    Level 9 (59,919 points)
    iPhone
    Sep 29, 2014 7:48 PM in response to johnfromchico

    Apple does not participate in the forum, so they will not be responding to people on the forum.

  • by johnfromchico,

    johnfromchico johnfromchico Sep 29, 2014 8:49 PM in response to johnfromchico
    Level 1 (0 points)
    Sep 29, 2014 8:49 PM in response to johnfromchico

    OK, good to know Apple doesn't respond, guess that makes sense, that's why there aren't any responses from Apple in here.  In any case, I have resolved my own issue with the help of all of you.

     

    I have read all of the posts on here and have had numerous conflicting messages.

     

    THIS WORKS:

    If not on iOS 8.02, update, then:

    1) On iPhone, forget device

    2) On Device, forget iPhone

    3) On iPhone, Settings -> General -> Reset -> Reset All Network Settings (this will reset your iPhone name too)

    4) Settings -> General -> About -> Name reset to the name you desire Like "Your name iPhone 6"

    5) Reconnect your iPhone Bluetooth to your car/device

     

    Voila!  Good Luck...

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