HT201412: If your iPhone, iPad, or iPod touch won't turn on
Learn about If your iPhone, iPad, or iPod touch won't turn onQ: I updated my iPhone 5S and my iPad to the latest iOS 8.0.2. However, now my phone does not respond, it only has an Apple logo and ... I updated my iPhone 5S and my iPad to the latest iOS 8.0.2. However, now my phone does not respond, it only has an Apple logo and flashes blue. I had to end up completely restoring my iPad as well due to the 8.0.2. Anyone else have problems? more
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Helpful answers
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Sep 25, 2014 9:28 PM in response to RyanKLiuby gdgmacguy,I don't. But thanks for asking.
Hope you get your issues fixed.
Best,
GDG
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Sep 25, 2014 9:38 PM in response to gdgmacguyby RyanKLiu,Thank you, to update, my iPad is working fine again, it is now reinstalling all of the apps that I last had, so I don't think I lost anything, however, my iPhone is still having the same problems. Going to try to get it fixed.
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Sep 25, 2014 10:15 PM in response to RyanKLiuby pariasmarcel,i have updated all devices in home right now to ios8.0.2 no one has complained , me either
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Sep 25, 2014 10:25 PM in response to pariasmarcelby RyanKLiu,That's good for you though. Glad that iOS 8.0.2 is working for you, I hope I can get it fixed somehow.
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Sep 25, 2014 10:28 PM in response to RyanKLiuby gail from maine,Try resetting the iPhone: Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). If the reset is successful, the "Slide to Unlock" screen will redisplay when it is complete.
If you are able to reset, check Settings>About to see what version number is showing. It is is still 8.0, hook your iPhone up to iTunes on the computer you sync with and update from there.
Cheers,
GB
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Sep 25, 2014 10:38 PM in response to gail from maineby RyanKLiu,Definitely going to check this out! Wish me luck.
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Sep 25, 2014 10:39 PM in response to RyanKLiuby gail from maine,OK - best of luck! (fingers crossed)!
Cheers,
GB
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Sep 25, 2014 10:53 PM in response to gail from maineby RyanKLiu,It seems so far the same problem still persists! The same thing is happening.
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Sep 25, 2014 10:56 PM in response to RyanKLiuby gail from maine,Well, you are probably going to have to try to restore it, then. Follow Step 5 in this link, and click on the further link to force into Recovery mode if hooking up to iTunes doesn't help:
Best of luck!
GB
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Sep 26, 2014 6:17 AM in response to gail from maineby RyanKLiu,Thank you for the advice, I am going to do that right now.
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Oct 13, 2014 10:03 PM in response to RyanKLiuby negarkianian,YESSSS I have the same problem!! someone please help. Did you fix it? if yes, how?
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Oct 13, 2014 11:37 PM in response to RyanKLiuby selenafromshenzhen,Hi, to fix the Apple logo of death, you can try this
Step 1. Make sure that the latest iTunes is installed on your computer.
Step 2. Plug into a USB cable to connect your iPhone to computer.
Step 3. Press and hold the Home button and the Sleep/Wake button at the same time for about 10s.
Step 4. 10 seconds later, release the sleep/wake button. But continue to hold the home button until a message comes out, saying "iTunes has discovered an iPhone in recovery mode, you must restore this iPhone before it can be used with iTunes".
Step 5. Click your iPhone in the left sidebar to show the device control panel on the right. Then, click Summary.
Step 6. Go to Backups section and click Restore Backup.... In the drop-down list, choose a backup file and restore to your iPhone
Try this, and your iPhone will back to normal.