Jeep4Life

Q: Why does iOS 8.0.2 not resolve the issue of WiFi connectivity with iOS 8 and the new iPhone 6?

My iPhone 6 is still randomly disconnecting from my home WiFi, even after the latest OS update.  My spouse also has an iPhone 6 and has experienced no issues with WiFi connectivity.  When I spoke with Apple earlier in the week, I was told that they were aware of this issue with iOS 8 and would be working on a solution that should be released in 24 hours.  I have a $700+ phone that doesn't stay connected to WiFi.  Ridiculous.  Apple really needs to get it together.  This is the worst OS release yet.

iPhone 6, iOS 8, WiFi

Posted on Sep 26, 2014 4:55 AM

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Q: Why does iOS 8.0.2 not resolve the issue of WiFi connectivity with iOS 8 and the new iPhone 6?

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  • by Ranger375,

    Ranger375 Ranger375 Sep 29, 2014 8:26 AM in response to Nuno Sousa
    Level 1 (5 points)
    Sep 29, 2014 8:26 AM in response to Nuno Sousa

    Wife and I each had an iPhone 5 and we had the wife problem after updating. We upgraded to the 6 last week and still having the problem, even after the most recent update. All of you people that keep telling others to change their wifi setting from WPE to WPA...please stop giving out bad info. That is not the problem and will to fix the problem. If it does for you, then it is just pure coincidence, as that is obviously not fixing the problem for everybody. I have a Netgear dual band router and my 2.4 band is set to WPE and my 5 GHz band to WPA and both bands are having the wifi dropping out. It doesn't matter if I disable one band, switch all to WPA or WPE, or whatever troubleshooting being suggested, the problem still exists. The problem is with iOS 8 so please stop telling others to change their wifi encryption settings. Besides, logic dictates that should not be the resolution to the problem because when you go to a public wifi spot, you can't change those settings. Type of router encryption did not matter with previous iPhones and iPods, so why would encryption matter now in the most advance iPhones yet? It doesn't. I've never had problems connecting to wifi like I have with iOS 8. You can play around with settings all you want, but this is going to be a problem with the software until Apple gets it fixed, which hopefully will be soon.

  • by dino_russ,

    dino_russ dino_russ Sep 29, 2014 8:31 AM in response to mauriziofrompalermo
    Level 1 (20 points)
    Sep 29, 2014 8:31 AM in response to mauriziofrompalermo

    Worked great thanks. 8.0.2 off my iphone 6 plus for now.

  • by mauriziofrompalermo,

    mauriziofrompalermo mauriziofrompalermo Sep 29, 2014 8:35 AM in response to dnogueira
    Level 1 (0 points)
    Sep 29, 2014 8:35 AM in response to dnogueira

    try an Hard reset too. Hold power and main buttons together until the phone is turned off. Then reset again the Internet settings

  • by Billy_5722,

    Billy_5722 Billy_5722 Sep 29, 2014 8:41 AM in response to Jeep4Life
    Level 1 (0 points)
    Sep 29, 2014 8:41 AM in response to Jeep4Life

    I am so glad it's not me as I thought I was going mad. My wifi at home was fantastic on my iPhone 5S on iOS 7. Since iOS 8 it's an utter joke. It shows 3 bars but drops out every 3 seconds then goes to 3G then comes back. It constantly looses the wifi network and drops on / off continually. does anybody know how to fix or what is going on??

  • by The hatter,

    The hatter The hatter Sep 29, 2014 8:42 AM in response to Jeep4Life
    Level 9 (60,935 points)
    Sep 29, 2014 8:42 AM in response to Jeep4Life

    I've had a 5S for about six months, and from time to time it will ask/tell me "enable cell data" and that I am not on WIFI (I am).

     

    What I have had to do, and 'works' is kill all the active apps, and then it is happy again!

     

    Safari, Tumblr, whatever there is sitting there "open" but supposedly idle and in background.

    I have made sure to disable any background task from running as much as the Setting controls allow.

     

    Never had this with Samsung Note II but it had battery degradation (and swelling eventually) which was one of the reasons I changed (and curiosity as I have a number of tablets, computers and laptop, and use to have the Touch 4G).

     

    I think it is an iOS issue and also hoped 8.x would 'fix' it - or all the apps would have to be upgraded.

    But if Apple and app developers don't know it is happening and why.... not hopefully anymore

  • by Tim Crook,

    Tim Crook Tim Crook Sep 29, 2014 8:44 AM in response to Jeep4Life
    Level 1 (0 points)
    Sep 29, 2014 8:44 AM in response to Jeep4Life

    I've owned all iPhone models (3, 4, 5 and now 6). I must say that the iPhone 6 is a piece of s***!

     

    I never had problems connecting to my home wifi network with the previous models, but the new iPhone 6 constantly drops out of my wifi network and I cannot do anything with it without having to use the AT&T data plan when I am at home!

     

    I found out that SEVERAL other iPhone 6 owners are having the same issue! Some guy suggested that we need to use WPA or WPA2 setting and NOT WEP in order for the iPhone 6 to work. I agree with this because my office wifi network uses WPA and the iPhone 6 seems to work ok with the wifi.

     

    I think this is a very poor job by Apple in testing their products! Their iPhone should work with ALL wifi settings and not just one!

     

    Apple now only wants to make more money by releasing their products quickly and, as a result, did not test their products carefully.

     

    We, the consumers, end up with a piece of s**t!

  • by Maks Zbogar,

    Maks Zbogar Maks Zbogar Sep 29, 2014 9:05 AM in response to Jeep4Life
    Level 1 (5 points)
    Sep 29, 2014 9:05 AM in response to Jeep4Life

    I can only say "me too"...

    iPhone 5S with iOS 8.02 is a disaster. Dropping wifi and then it is not able to find any wifi... I thought my iPhone's wifi died, so I googled out symptoms and then I found this thread... Maybe it is time to switch to android, I don't know about others, but I sure can't work like this.

  • by Cris818,

    Cris818 Cris818 Sep 29, 2014 9:09 AM in response to Tim Crook
    Level 1 (0 points)
    Sep 29, 2014 9:09 AM in response to Tim Crook

    Tim Crook wrote:

     

    I've owned all iPhone models (3, 4, 5 and now 6). I must say that the iPhone 6 is a piece of s***!

     

    I never had problems connecting to my home wifi network with the previous models, but the new iPhone 6 constantly drops out of my wifi network and I cannot do anything with it without having to use the AT&T data plan when I am at home!

     

    I found out that SEVERAL other iPhone 6 owners are having the same issue! Some guy suggested that we need to use WPA or WPA2 setting and NOT WEP in order for the iPhone 6 to work. I agree with this because my office wifi network uses WPA and the iPhone 6 seems to work ok with the wifi.

     

    I think this is a very poor job by Apple in testing their products! Their iPhone should work with ALL wifi settings and not just one!

     

    Apple now only wants to make more money by releasing their products quickly and, as a result, did not test their products carefully.

     

    We, the consumers, end up with a piece of s**t!

     

    The issue isn't related to your phone.  It's the operating system and you'll likely see the issue on any of your other iOS devices.  You haven't read this thread have you?

  • by Tim Crook,

    Tim Crook Tim Crook Sep 29, 2014 9:14 AM in response to Cris818
    Level 1 (0 points)
    Sep 29, 2014 9:14 AM in response to Cris818

    Whether it is the operating system or the iPhone itself, they are both Apple's products, aren't they??? And we also have the "bendgate" issue!

     

    I did read the post by jeep4you and I understand it clearly, but since I cannot post my message (because they did not let me) I have to vent my frustration here.

  • by GugasOliv,

    GugasOliv GugasOliv Sep 29, 2014 9:30 AM in response to Jeep4Life
    Level 1 (0 points)
    Sep 29, 2014 9:30 AM in response to Jeep4Life

    Hi!

    I updated my ios devices to 8.0.2. (4s, 5s, ipad2 and ipad mini with retina). I also have the same wifi issues in all those devices using various wifi connections.

     

    I saw this guy in youtube https://www.youtube.com/watch?v=XYeYLUn9nj0

     

    And tried (change dns 8.8.8.8 and restart) in my 5s and so far it work...

     

    Hopping for an update from apple soonnnn, please...

     

    This is not the way to treat clients.

  • by SteveWVR,

    SteveWVR SteveWVR Sep 29, 2014 9:44 AM in response to GugasOliv
    Level 1 (0 points)
    Sep 29, 2014 9:44 AM in response to GugasOliv

    They definitely have a problem .. I have spent 6+ hours on the phone with apple advisors and I already knew there was a problem with the latest update. I have a IPhone 5 and I can't download new or update existing apps via Wi-Fi. I can do all the apps via cellular just fine. My wife has the 5C and she is now working fine with the 8.0.2 with NO issues. I told them they had an issue with the Wi-Fi in their software before I spent 6+ hours on the phone with 4 different advisors. After all of that time they agreed with me ..... Now waiting for a call back from the last advisor not later than Wednesday.

  • by SGUPTA0001,

    SGUPTA0001 SGUPTA0001 Sep 29, 2014 9:51 AM in response to Jeep4Life
    Level 1 (0 points)
    Sep 29, 2014 9:51 AM in response to Jeep4Life

    WIFI connectivity and severe performance issues with 8.02, I hope 8.03 is released soon!!! Also my son's SIM from 5c does not connect to the AT&T data, voice calls & SMS works  - but no data connectivity. AT&T was no help as its a T-Mobile unlocked device !!!

  • by SteveWVR,

    SteveWVR SteveWVR Sep 29, 2014 10:16 AM in response to GugasOliv
    Level 1 (0 points)
    Sep 29, 2014 10:16 AM in response to GugasOliv

    They definitely have a problem .. I have spent 6+ hours on the phone with apple advisors and I already knew there was a problem with the latest update. I have a IPhone 5 and I can't download new or update existing apps via Wi-Fi. I can do all the apps via cellular just fine. My wife has the 5C and she is now working fine with the 8.0.2 with NO issues. I told them they had an issue with the Wi-Fi in their software before I spent 6+ hours on the phone with 4 different advisors. After all of that time they agreed with me ..... Now waiting for a call back from the last advisor not later than Wednesday.

     

    I just did your YouTube link on my main router and also my range extender and it works just fine ... So until apple can get it together with a new update I'm using this .. Thanks ... Now off to call Apple ...

     

    https://www.youtube.com/watch?v=XYeYLUn9nj0

  • by Cinemagic,

    Cinemagic Cinemagic Sep 29, 2014 10:24 AM in response to SteveWVR
    Level 2 (154 points)
    Mac OS X
    Sep 29, 2014 10:24 AM in response to SteveWVR

    I have experienced the same problem with iOS 8.0 and 8.0.2 on an iPhone 6, iPad mini and iPad Air.  I'm personally convinced it's a bug in iOS 8 that didn't get identified or fixed in 8.0.2.  Historically, Apple never admits to what they feel are minor bugs in their software.  If 8.0.1 didn't kill cellular service, they'd not have mentioned it but instead worked to roll out an update.  Apple is very good about trying to fix bugs as quickly as they can.  They just don't talk about it. The Apple support advisors are usually not in the loop either.  There will be an update soon to launch Apple Pay which is to begin in October.  If we're lucky, they will also fix this and several other problems with the current software.

  • by Kepoi,

    Kepoi Kepoi Sep 29, 2014 10:24 AM in response to Jeep4Life
    Level 1 (0 points)
    Sep 29, 2014 10:24 AM in response to Jeep4Life

    What i've noticed is that my iphone 5s confuse to determine what connection that it connected to. It happens if my cellular data on along with the wifi, but when i make the cellular data goes off, the wifi is fine no issues at all.

    perhaps ios 8.0.2 ruin this things. So for now maybe all you have to do is switch on off your cellular data manually depends on what you need

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