Jeep4Life

Q: Why does iOS 8.0.2 not resolve the issue of WiFi connectivity with iOS 8 and the new iPhone 6?

My iPhone 6 is still randomly disconnecting from my home WiFi, even after the latest OS update.  My spouse also has an iPhone 6 and has experienced no issues with WiFi connectivity.  When I spoke with Apple earlier in the week, I was told that they were aware of this issue with iOS 8 and would be working on a solution that should be released in 24 hours.  I have a $700+ phone that doesn't stay connected to WiFi.  Ridiculous.  Apple really needs to get it together.  This is the worst OS release yet.

iPhone 6, iOS 8, WiFi

Posted on Sep 26, 2014 4:55 AM

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Q: Why does iOS 8.0.2 not resolve the issue of WiFi connectivity with iOS 8 and the new iPhone 6?

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  • by rw7,

    rw7 rw7 Oct 13, 2014 6:54 AM in response to Johnnie_D
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    Oct 13, 2014 6:54 AM in response to Johnnie_D

    That's interesting. I am afraid to restore. I was one of the unlucky (stupid?) ones who upgraded to 8.0.1. When I worked with Apple to "fix" restore the iPhone 6, it froze and I had to return it. I am afraid to restore until I have more confidence.

     

    Anyone else able to fix this connectivity problem by restoring? Please let us know.

  • by Charlie10250,

    Charlie10250 Charlie10250 Oct 13, 2014 7:04 AM in response to rw7
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    Oct 13, 2014 7:04 AM in response to rw7

    A Restore will not help. If you have downloaded the update to IOS 8 you will have the problem until a new update is issued

  • by rw7,

    rw7 rw7 Oct 13, 2014 7:37 AM in response to Charlie10250
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    Oct 13, 2014 7:37 AM in response to Charlie10250

    Thank you Charlie...... I really appreciate it.

     

    What experiences (restoring) have others had?

  • by Johnnie_D,

    Johnnie_D Johnnie_D Oct 13, 2014 10:14 AM in response to rw7
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    Oct 13, 2014 10:14 AM in response to rw7


    I should add that I had problems with all 3 of the WiFi networks that I use prior to restoring my iPhone 6.  Since the restore, all 3 networks have been working fine.  So far I'm at 70 hours with no disconnects, compared to dropping connectivity every 5 to 15 minutes prior to the restore.  Maybe I just got lucky.

  • by janie_burmy,

    janie_burmy janie_burmy Oct 13, 2014 10:42 AM in response to Johnnie_D
    Level 1 (13 points)
    Desktops
    Oct 13, 2014 10:42 AM in response to Johnnie_D

    Johnnie - did you restore from a back up? Or was it a clean install of 8.0.2 and setting everything up from scratch again? Did you lose all your text history?

  • by Johnnie_D,

    Johnnie_D Johnnie_D Oct 13, 2014 10:51 AM in response to janie_burmy
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    Oct 13, 2014 10:51 AM in response to janie_burmy

    Janie,

     

    I did back my phone up just in case, but did't have to use it.  Instead, the clean install of 8.0.2 and starting all over seems to have worked for me, though I am keeping my fingers crossed.  I did lose my text history, but I really didn't have much to lose since I set the iPhone 6 up as a new phone about 4 weeks ago.

  • by janie_burmy,

    janie_burmy janie_burmy Oct 14, 2014 1:34 AM in response to Johnnie_D
    Level 1 (13 points)
    Desktops
    Oct 14, 2014 1:34 AM in response to Johnnie_D

    Something weird is happening on this thread - I just got notification of a new post but when I come to this thread it's gone - very strange - it was all about the fact that the iOS 8.1 beta.2 doesn't seem to fix the issues - did anyone else get this notification and yet can't see it? When I go to the link it says I'm not authorised to see it! I can copy and paste the post if anyone wants to see it....? Are these threads being controlled/censored or did the person just remove his post I wonder?

  • by Charlie10250,

    Charlie10250 Charlie10250 Oct 14, 2014 1:42 AM in response to janie_burmy
    Level 1 (0 points)
    Oct 14, 2014 1:42 AM in response to janie_burmy

    LLikewise here. I have the notification but it does not appear on the forum.this is disturbing but I am confused how the OP can have tried it . I understood IOS8.1 was only available to developers?

  • by Mightymouse19th,

    Mightymouse19th Mightymouse19th Oct 14, 2014 1:44 AM in response to Charlie10250
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    Oct 14, 2014 1:44 AM in response to Charlie10250

    yes i got the same

  • by flybydawn,

    flybydawn flybydawn Oct 14, 2014 3:54 AM in response to Jeep4Life
    Level 1 (0 points)
    Oct 14, 2014 3:54 AM in response to Jeep4Life

    I'm having this issue with my 4s after upgrading too.  Wifi is on but it doesn't locate any of my normal networks.  I'm extremely ticked off, I have the smallest data plan available because I'm always within range of wifi and now I'm using up my data within the first week because it's suddenly not connecting.  I'm pretty sure that the problem presented itself after I updated to 8.0.2.  Very crappy Apple, very crappy. 

  • by Dsheedy1,

    Dsheedy1 Dsheedy1 Oct 14, 2014 5:29 AM in response to flybydawn
    Level 1 (0 points)
    Oct 14, 2014 5:29 AM in response to flybydawn

    THe only problem I am having on my iPhone 5 and I have seen others having this problem. The first letter I type in a message is doubled.

    Or the first two letters are caps. I know this is minor compared to wifi issues, but it's still annoying.

    As for going over on data plans. Apple are you going to cover all of this overage for the ones that never go over????

  • by fifi1977,

    fifi1977 fifi1977 Oct 14, 2014 6:23 AM in response to Jeep4Life
    Level 1 (0 points)
    Oct 14, 2014 6:23 AM in response to Jeep4Life

    I am on my second iphone 6 and the wifi problems continue.  I did a restore from icloud backup, set up as a new phone, reset networks, toggle wifi, "forget" and rejoin network, reboot, turn off/on, only use google dns, disable location services, etc.  I have tried EVERYTHING.  The only thing that gives me a few days of stability is to turn cellular data OFF.  This seems to "stabilize" my phone but I still have to turn on/off or do a reboot every 2-3 days.

  • by janie_burmy,

    janie_burmy janie_burmy Oct 14, 2014 7:24 AM in response to fifi1977
    Level 1 (13 points)
    Desktops
    Oct 14, 2014 7:24 AM in response to fifi1977

    I'm on my second phone too - and I too notice that if my 3G /cell data is set to off, then reboot because of wifi drop are less frequent.

    I'm in a low 3G signal area, despite what my network claim...I'm wondering if the weak cell data somehow drains the phone's capacity to keep wifi stable - there must be something that we people with wifi problems have in common, compared with those who don't have any issues with the phones...?

  • by rw7,

    rw7 rw7 Oct 14, 2014 7:30 AM in response to janie_burmy
    Level 1 (0 points)
    Oct 14, 2014 7:30 AM in response to janie_burmy

    That's interesting Janie. I had several interactions with Apple tech.... No fix...they only offer reboot network, iPhone, "reset network connections,"  "hard reset," and "restore." I have 12 devices on my home network including an iPad...NO PROBLEMS WITH ANY OTHER DEVICE." One Apple tech essentially "blamed my router" for dropping data packets. I love Apple, am a stock holder and I deeply respect their smarts and customer service but, really, "blame the router" when nothing else has problems? Own up to it. Fix it. Thoughts from others?

  • by fifi1977,

    fifi1977 fifi1977 Oct 14, 2014 7:31 AM in response to janie_burmy
    Level 1 (0 points)
    Oct 14, 2014 7:31 AM in response to janie_burmy


    Janie, my supposition is that, for certain phones, the cell network and wifi network both being present "confuses" the phone and it can't decide which network to remain on.  Maybe it latches on to whichever network is strongest at the moment???

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