jescal123

Q: "Original file could not be found"

Not able to play some songs on iTunes, I've tried locating them but no luck. I've tried going into the iTunes store and see if could play there instead, no luck--says the same thing. Any suggestions???

MacBook Pro, iOS 8

Posted on Sep 26, 2014 7:35 AM

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Q: "Original file could not be found"

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  • by Limnos,

    Limnos Limnos Sep 26, 2014 10:53 AM in response to jescal123
    Level 9 (54,292 points)
    Mac OS X
    Sep 26, 2014 10:53 AM in response to jescal123

    As far as I know you can't play things "from" the iTunes Store, they have to be on your computer.  You also have to have purchased them from the iTunes Store.  It doesn't store content you ripped from CDs unless you pay for the service (Match).

     

    iTunes: Finding lost media and downloads - http://support.apple.com/kb/TS1408

     

    The easiest way to get back missing items?  From your backup.

     

    Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not all media formats are available in all countries (see: iTunes in the Cloud, iTunes Match, and iTunes Radio availability by country - http://support.apple.com/kb/HT5085); apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this).  Downloading previously purchased movies and TV shows requires iTunes 10.6 or later.  Discontinued items not available. For items not included in the iCloud list (e.g., ringtones, audiobooks), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid.  Apple recommends,  "... back up your iTunes library. " (http://support.apple.com/kb/ht2519).