Q: is it possible to get locked out of a 5s by dropping the phone or getting it wet? seems to power up fine, and is buzzing wit ... is it possible to get locked out of a 5s by dropping the phone or getting it wet? seems to power up fine, and is buzzing with text/email receipts, but won't respond to four-digit code more
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Helpful answers
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Sep 29, 2014 9:14 AM in response to dg299by Jason L,Hi dg299,
Welcome to Apple Support Communities.
Yes, if the iPhone was dropped or if it has liquid damage, it have a hardware issue. Try the troubleshooting suggestions in the article linked below and setup service if those don’t resolve the issue.
iPhone: Hardware troubleshooting
Multi-Touch display not responding to touch
See this document for troubleshooting Multi-Touch display issues.
My issue is still not resolved. What do I do next?
I hope this helps.
-Jason
