Unable to download or update apps
After update to ios 8.0.1 and 8.0.2 I cannot download or update any apps anymore.
WiFi still usable but just appstore have this issue.
iPhone 5, iOS 8
After update to ios 8.0.1 and 8.0.2 I cannot download or update any apps anymore.
WiFi still usable but just appstore have this issue.
iPhone 5, iOS 8
Hi francisywk,
Welcome to Apple Support Communities.
What happens when you try to download something from the App Store or iTunes Store from your iPhone, do you see an alert message? Take a look at the article linked below, it provides a lot of great troubleshooting tips for a similar issue, which will help resolve most issues like the one that you’re describing.
Can't connect to the iTunes Store
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
- Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
- Note: Time Zone may list another city in your time zone.
- Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clickingCheck for Updateon your device's Summary page.
- Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
- Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
- Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
- Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
- Try resetting (turning off and then on again) your Wi-Fi router.
- If the issue persists, try troubleshooting your Wi-Fi networks and connections.
I hope this helps.
-Jason
Unable to download or update apps