Q: select song, hit play button for music and only get spinning circle
Apple TV does not respond to play music. All my music shows on the screen, but when I hit button to play all I get is the spinning circle. Gave it several minutes to see if it just needed time to load but nothing. Internet connection must be ok because I can play a Netflix selection.
Apple TV
Posted on Sep 26, 2014 8:58 AM
Community Specialists
Hello there Shazack,
It sounds like you are trying to play your iTunes purchases on your Apple TV but it never plays. I would start by restarting your device in this manner:
Apple TV: How to restart your Apple TV
Restart your Apple TV by selecting Settings > General > Restart.
If that does not fix the issue, I would sign out of your Apple ID in Settings on your device, then restart one more time and sign back in.
Thank you for using Apple Support Communities.
Cheers,
Sterling
Posted on Sep 29, 2014 9:15 AM
