select song, hit play button for music and only get spinning circle

Apple TV does not respond to play music. All my music shows on the screen, but when I hit button to play all I get is the spinning circle. Gave it several minutes to see if it just needed time to load but nothing. Internet connection must be ok because I can play a Netflix selection.

Apple TV

Posted on Sep 26, 2014 8:58 AM

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1 reply

Sep 29, 2014 9:15 AM in response to Shazack

Hello there Shazack,


It sounds like you are trying to play your iTunes purchases on your Apple TV but it never plays. I would start by restarting your device in this manner:


Apple TV: How to restart your Apple TV

Restart your Apple TV by selecting Settings > General > Restart.


User uploaded file


If that does not fix the issue, I would sign out of your Apple ID in Settings on your device, then restart one more time and sign back in.


Thank you for using Apple Support Communities.

Cheers,

Sterling

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select song, hit play button for music and only get spinning circle

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