Adware redirect to ib.adnxs.com

I'm getting a certificate error as some adware apparently tries to redirect Safari to ib.adnxs.com. I read the other post about removing ams.adnxs.com by looking for the files below, however they don't exist.


/Library/Application Support/VSearch

/Library/LaunchAgents/com.vsearch.agent.plist

/Library/LaunchDaemons/com.vsearch.daemon.plist

/Library/LaunchDaemons/com.vsearch.helper.plist

/Library/LaunchDaemons/Jack.plist

/Library/PrivilegedHelperTools/Jack

/System/Library/Frameworks/VSearch.framework


I reviewed my Safari extensions and see only the few that I actually use. I checked my /etc/hosts and /etc/resolv.conf files and they also look fine. I'm a little stuck at trying to figure out what adware is on my system that might be hijacking my system.. I've run ClamAV and it comes up clean...


Thanks for any help.

iMac (21.5-inch Mid 2011), OS X Mavericks (10.9.5)

Posted on Sep 26, 2014 12:36 PM

Reply
17 replies

Sep 28, 2014 4:43 AM in response to Ed_T

Ed_T wrote:


Thanks. I actually had tried that software, but it found nothing..


That means you either don't have any adware causing the problem, or you have some new adware that I've never seen before. (I'm the developer of AdwareMedic.)


First, do as Linc says and test Safari in recovery mode. If you still have the problem then, it's being caused by a network compromise of some kind. See:


http://www.adwaremedic.com/kb/baddns.php

http://www.adwaremedic.com/kb/hackedrouter.php


If the problem goes away in recovery mode, you probably have some previously-undiscovered adware. First, try checking your browser extensions:


http://www.adwaremedic.com/kb/browserextensions.php


If none of your extensions appear to be causing the problem, use AdwareMedic to take a system snapshot and either submit it to The Safe Mac (ie, me), or copy the report and paste it into a message here.


(Fair disclosure: I may receive compensation from links to my site and software, in the form of buttons allowing for donations. Donations are not required to use my site or software.)

Sep 26, 2014 2:47 PM in response to Ed_T

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.

Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.

2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.

There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.

You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.

In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.

You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.

Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.

4. Here's a summary of what you need to do, if you choose to proceed:

☞ Copy a line of text in this window to the Clipboard.

☞ Paste into the window of another application.

☞ Wait for the test to run. It usually takes a few minutes.

☞ Paste the results, which will have been copied automatically, back into a reply on this page.

The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.

5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.

6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.

7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.

Triple-click anywhere in the line of text below on this page to select it:

PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-** -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,Inter,iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-

Copy the selected text to the Clipboard by pressing the key combination command-C.

8. Launch the built-in Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.

9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter

exec bash

and press return. Then paste the script again.

10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.

If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.

11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line

[Process completed]

to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.

12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.

At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.

If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.

13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.

14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.

______________________________________________________________

Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Oct 23, 2014 3:49 PM in response to Ed_T

What hardware do you have the AirPort Extreme connected to? There should be some kind of cable or DSL modem. That device may actually have been hacked, not the AirPort.


Open AirPort Utility, select the base station and click the Edit button, then go to the Network tab. What is the Router Mode setting? If it's set to "Off (Bridge Mode)", that means that the modem is actually in charge of the network, and is the device to be concerned about.

Sep 27, 2014 12:14 PM in response to Linc Davis

I was running ClamAV scan when I ran the script which is whey the load was so high at the time. My machine actually runs very well, although I see I need to clean some cruft out based on the output of the script.


It can happen on any site, mostly well known ones that I visit. When it occurs I get a Certificate error in Safari as I use OpenDNS which blocks access to ib.adnxs.com. It doesn't happen very often. It seems that if I have Safari clean out all cookies and web data, that it goes away for a bit. It just baffles me as to why it is occurring.

Oct 23, 2014 5:10 AM in response to thomas_r.

Unfortunately, the redirect happens very infrequently. Maybe once a week or every other week, so it's not consistent enough to switch to recovery mode and test. I just got the redirect when going to discover.com. All my DNS settings are correct, and I've been using OpenDNS for years now. I'm using an Airport Extreme base station and have recently reset it to factory default settings, so I highly doubt that it has been hacked. I just disabled the four bolded safari extensions below..


1Password

Add to Transmission

Evernote Web Clipper

Open in Internet Explorer

Unfriend Finder

Oct 23, 2014 2:08 PM in response to Linc Davis

Thanks Linc, The primary reason I have been using OpenDNS is for the content filtering. I also didn't like my ISP redirecting mistyped domain names to their own search. I've never had a problem with OpenDNS redirecting me with mistyped domains. I don't have any reason at this point to suspect them for hijacking domains. In fact, when I have had a redirection to id.adnx.com if I inadvertently click trough the certificate error OpenDNS blocks me from launching their web site. So while I understand they could and possibly do resell my information, there's really nothing keeping my current ISP or Google from doing the exact same thing.

Sep 26, 2014 6:27 PM in response to Linc Davis

Thanks Linc.. Holy cow did you develop that script yourself! That's a mouthful! Anyway, I normally wouldn't run something like that from a stranger, but since you seem to be in good standing based on your feedback, I'll take a leap of faith. Thanks for your help! Attached is the output:


Start time: 18:50:31 09/26/14



Model Identifier: iMac12,1

System Version: OS X 10.9.5 (13F34)

Kernel Version: Darwin 13.4.0

Time since boot: 8 days 18:10



Memory





BANK 0/DIMM0:



Size: 8 GB

Speed: 1333 MHz

Status: OK

Manufacturer: 0x859B



BANK 1/DIMM0:



Size: 8 GB

Speed: 1333 MHz

Status: OK

Manufacturer: 0x859B



BANK 0/DIMM1:



Size: 4 GB

Speed: 1333 MHz

Status: OK

Manufacturer: 0x802C



BANK 1/DIMM1:



Size: 4 GB

Speed: 1333 MHz

Status: OK

Manufacturer: 0x802C



SATA



WDC WD1001FALS-403AA0

M4-CT256M4SSD2



USB



External HDD (Hewlett Packard)

Plantronics .Audio 478 USB (Plantronics, Inc.)



Diagnostic reports



2014-08-31 mds_stores crash

2014-09-17 plugin-container crash

2014-09-19 VoiceZoneConnect hang

2014-09-19 com.apple.WebKit.Plugin.64 crash

2014-09-20 com.apple.WebKit.WebContent crash

2014-09-26 VoiceZoneConnect crash



Log



Sep 26 09:43:37 process prl_vm_app[44352] caught causing excessive wakeups. Observed wakeups rate (per sec): 1234; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 215653204

Sep 26 09:46:42 process prl_vm_app[44352] caught causing excessive wakeups. Observed wakeups rate (per sec): 1230; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 215878760

Sep 26 09:49:31 process prl_vm_app[44352] caught causing excessive wakeups. Observed wakeups rate (per sec): 1288; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 216092349

Sep 26 10:01:38 process prl_vm_app[44352] caught causing excessive wakeups. Observed wakeups rate (per sec): 1165; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 217038200

Sep 26 10:25:29 process prl_vm_app[44352] caught causing excessive wakeups. Observed wakeups rate (per sec): 1402; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 218808054

Sep 26 10:26:50 process prl_vm_app[44352] caught causing excessive wakeups. Observed wakeups rate (per sec): 1414; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 218923440

Sep 26 10:40:31 process prl_vm_app[44352] caught causing excessive wakeups. Observed wakeups rate (per sec): 1352; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 219982699

Sep 26 10:48:17 process prl_vm_app[44352] caught causing excessive wakeups. Observed wakeups rate (per sec): 831; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 220551931

Sep 26 11:21:21 process prl_vm_app[44352] caught causing excessive wakeups. Observed wakeups rate (per sec): 1255; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 223075750

Sep 26 11:36:48 process prl_vm_app[44352] caught causing excessive wakeups. Observed wakeups rate (per sec): 1240; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 224229930

Sep 26 11:48:09 process prl_vm_app[44352] caught causing excessive wakeups. EXC_RESOURCE supressed due to audio playback

Sep 26 12:10:39 process prl_vm_app[44352] caught causing excessive wakeups. Observed wakeups rate (per sec): 1461; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 226955001

Sep 26 13:13:51 process prl_vm_app[44352] caught causing excessive wakeups. Observed wakeups rate (per sec): 1408; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 231493411

Sep 26 13:18:47 process prl_vm_app[44352] caught causing excessive wakeups. Observed wakeups rate (per sec): 1518; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 231875724

Sep 26 14:13:15 process prl_vm_app[44352] caught causing excessive wakeups. Observed wakeups rate (per sec): 1176; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 235966727

Sep 26 15:47:29 process prl_vm_app[44352] caught causing excessive wakeups. Observed wakeups rate (per sec): 1273; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 242863092

Sep 26 15:59:03 process prl_vm_app[44352] caught causing excessive wakeups. EXC_RESOURCE supressed due to audio playback

Sep 26 16:00:31 process prl_vm_app[44352] caught causing excessive wakeups. EXC_RESOURCE supressed due to audio playback

Sep 26 16:02:16 process prl_vm_app[44352] caught causing excessive wakeups. EXC_RESOURCE supressed due to audio playback

Sep 26 16:16:07 process ClamXav[64943] thread 9998811 caught burning CPU! It used more than 50% CPU (Actual recent usage: 61%) over 180 seconds. thread lifetime cpu usage 90.569927 seconds, (29.590292 user, 60.979635 system) ledger info: balance: 90013982696 credit: 90013982696 debit: 0 limit: 90000000000 (50%) period: 180000000000 time since last refill (ns): 147223098369

Sep 26 17:13:22 process prl_vm_app[44352] caught causing excessive wakeups. Observed wakeups rate (per sec): 1215; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 249093678

Sep 26 17:23:41 process prl_vm_app[44352] caught causing excessive wakeups. Observed wakeups rate (per sec): 1234; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 249845031

Sep 26 17:51:35 process prl_vm_app[44352] caught causing excessive wakeups. Observed wakeups rate (per sec): 1184; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 251880630

Sep 26 18:11:04 process prl_vm_app[44352] caught causing excessive wakeups. Observed wakeups rate (per sec): 1185; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 253257426

Sep 26 18:20:47 process prl_vm_app[44352] caught causing excessive wakeups. Observed wakeups rate (per sec): 1177; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 253945737



Activity



CPU: user 15%, system 19%

Net: 317 in, 37 out (KiB/s)



CPU per process: clamscan (UID 501) is using 84.7 %



I/O per process: clamscan (UID 501) is using 15 MB/s



Memory: prl_vm_app (UID 501) is using 2237 MB



kexts



com.makemkv.kext.daspi (1)

com.dvdfab.kext.fabio (1)

org.virtualbox.kext.VBoxDrv (4.3.12)

org.virtualbox.kext.VBoxUSB (4.3.12)

org.virtualbox.kext.VBoxNetFlt (4.3.12)

org.virtualbox.kext.VBoxNetAdp (4.3.12)

com.parallels.kext.usbconnect (9.0 24251.1052177)

com.parallels.kext.hypervisor (9.0 24251.1052177)

com.parallels.kext.hidhook (9.0 24251.1052177)

com.parallels.kext.netbridge (9.0 24251.1052177)

com.parallels.kext.vnic (9.0 24251.1052177)



Daemons



com.Growl.GrowlHelperApp.GNTPClientService

org.macosforge.xquartz.privileged_startx

org.wireshark.ChmodBPF

com.timesoftware.timemachineeditor.helper

com.radiosilenceapp.nke.PrivateEye

com.parallels.mobile.kextloader.launchdaemon

com.parallels.mobile.dispatcher.launchdaemon

com.oracle.java.JavaUpdateHelper

com.oracle.java.Helper-Tool

com.microsoft.office.licensing.helper

com.klieme.TimeMachineScheduler

com.google.keystone.daemon

com.edovia.screensconnect.daemon

com.collobos.fingerprintd

com.ciscosystems.ciscoconnectupgrade.daemon

com.ciscosystems.ciscoconnect.daemon

com.bjango.istatmenusdaemon

com.apple.serverd

com.adobe.SwitchBoard

com.adobe.fpsaud



Agents



com.divx.dms.agent

com.divx.update.agent

com.apple.FolderActions.folders

com.growl.GrowlLauncher

com.evernote.EvernoteHelper

com.apple.photostream-agent

2BUA8C4S2C.com.agilebits.onepassword4-helper

org.macosforge.xquartz.startx

org.gpgtools.gpgmail.enable-bundles

com.parallels.mobile.startgui.launchagent

com.parallels.mobile.prl_deskctl_agent.launchagent

com.oracle.java.Java-Updater

com.google.keystone.system.agent

com.epson.eventmanager.agent

com.epson.esua.launcher

com.epson.Epson_Low_Ink_Reminder.launcher

com.epson.ecpd.launcher.plist

com.ecamm.iglasses3agent

com.citrix.ServiceRecords

com.citrix.ReceiverHelper

com.citrix.AuthManager_Mac

com.bjango.istatmenusnotifications

com.bjango.istatmenusagent

com.adobe.CS5ServiceManager

uk.co.markallan.clamxav.freshclam

uk.co.markallan.clamxav.clamscan

com.valvesoftware.steamclean

com.nds.pcshow.uninstall

com.nds.pcshow

com.citrixonline.GoToMeeting.G2MUpdate

com.apple.serveralertproxy

com.apple.FolderActions.enabled

ca.madefresh.BodegaAgent



launchd



/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist

- com.adobe.AAM.Startup-1.0

/Library/LaunchAgents/com.adobe.CS5ServiceManager.plist

- com.adobe.CS5ServiceManager

/Library/LaunchAgents/com.bjango.istatmenusagent.plist

- com.bjango.istatmenusagent

/Library/LaunchAgents/com.bjango.istatmenusnotifications.plist

- com.bjango.istatmenusnotifications

/Library/LaunchAgents/com.citrix.AuthManager_Mac.plist

- com.citrix.AuthManager_Mac

/Library/LaunchAgents/com.citrix.ReceiverHelper.plist

- com.citrix.ReceiverHelper

/Library/LaunchAgents/com.citrix.ServiceRecords.plist

- com.citrix.ServiceRecords

/Library/LaunchAgents/com.divx.dms.agent.plist

- com.divx.dms.agent

/Library/LaunchAgents/com.divx.update.agent.plist

- com.divx.update.agent

/Library/LaunchAgents/com.ecamm.iglasses3agent.plist

- com.ecamm.iglasses3agent

/Library/LaunchAgents/com.epson.ecpd.launcher.plist

- com.epson.ecpd.launcher.plist

/Library/LaunchAgents/com.epson.Epson_Low_Ink_Reminder.launcher.plist

- com.epson.Epson_Low_Ink_Reminder.launcher

/Library/LaunchAgents/com.epson.esua.launcher.plist

- com.epson.esua.launcher

/Library/LaunchAgents/com.epson.eventmanager.agent.plist

- com.epson.eventmanager.agent

/Library/LaunchAgents/com.google.keystone.agent.plist

- com.google.keystone.system.agent

/Library/LaunchAgents/com.oracle.java.Java-Updater.plist

- com.oracle.java.Java-Updater

/Library/LaunchAgents/com.parallels.mobile.prl_deskctl_agent.launchagent.plist

- com.parallels.mobile.prl_deskctl_agent.launchagent

/Library/LaunchAgents/com.parallels.mobile.startgui.launchagent.plist

- com.parallels.mobile.startgui.launchagent

/Library/LaunchAgents/com.teamviewer.teamviewer.plist

- com.teamviewer.teamviewer

/Library/LaunchAgents/com.teamviewer.teamviewer_desktop.plist

- com.teamviewer.desktop

/Library/LaunchAgents/org.gpgtools.gpgmail.enable-bundles.plist

- org.gpgtools.gpgmail.enable-bundles

/Library/LaunchAgents/org.macosforge.xquartz.startx.plist

- org.macosforge.xquartz.startx

/Library/LaunchDaemons/com.adobe.fpsaud.plist

- com.adobe.fpsaud

/Library/LaunchDaemons/com.adobe.SwitchBoard.plist

- com.adobe.SwitchBoard

/Library/LaunchDaemons/com.apple.serverd.plist

- com.apple.serverd

/Library/LaunchDaemons/com.bjango.istatmenusdaemon.plist

- com.bjango.istatmenusdaemon

/Library/LaunchDaemons/com.ciscosystems.ciscoconnect.daemon.plist

- com.ciscosystems.ciscoconnect.daemon

/Library/LaunchDaemons/com.ciscosystems.ciscoconnectupgrade.daemon.plist

- com.ciscosystems.ciscoconnectupgrade.daemon

/Library/LaunchDaemons/com.edovia.screensconnect.daemon.plist

- com.edovia.screensconnect.daemon

/Library/LaunchDaemons/com.google.keystone.daemon.plist

- com.google.keystone.daemon

/Library/LaunchDaemons/com.klieme.TimeMachineScheduler.plist

- com.klieme.TimeMachineScheduler

/Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

- com.microsoft.office.licensing.helper

/Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

- com.oracle.java.Helper-Tool

/Library/LaunchDaemons/com.oracle.java.JavaUpdateHelper.plist

- com.oracle.java.JavaUpdateHelper

/Library/LaunchDaemons/com.parallels.mobile.dispatcher.launchdaemon.plist

- com.parallels.mobile.dispatcher.launchdaemon

/Library/LaunchDaemons/com.parallels.mobile.kextloader.launchdaemon.plist

- com.parallels.mobile.kextloader.launchdaemon

/Library/LaunchDaemons/com.radiosilenceapp.nke.PrivateEye.plist

- com.radiosilenceapp.nke.PrivateEye

/Library/LaunchDaemons/com.teamviewer.teamviewer_service.plist

- com.teamviewer.service

/Library/LaunchDaemons/com.timesoftware.timemachineeditor.helper.plist

- com.timesoftware.timemachineeditor.helper

/Library/LaunchDaemons/org.macosforge.xquartz.privileged_startx.plist

- org.macosforge.xquartz.privileged_startx

/Library/LaunchDaemons/org.virtualbox.startup.plist

- org.virtualbox.startup

/Library/LaunchDaemons/org.wireshark.ChmodBPF.plist

- org.wireshark.ChmodBPF

Library/LaunchAgents/ca.madefresh.BodegaAgent.plist

- ca.madefresh.BodegaAgent

Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist

- com.adobe.AAM.Scheduler-1.0

Library/LaunchAgents/com.apple.FolderActions.enabled.plist

- com.apple.FolderActions.enabled

Library/LaunchAgents/com.apple.FolderActions.folders.plist

- com.apple.FolderActions.folders

Library/LaunchAgents/com.apple.serveralertproxy.plist

- com.apple.serveralertproxy

Library/LaunchAgents/com.citrixonline.GoToMeeting.G2MUpdate.plist

- com.citrixonline.GoToMeeting.G2MUpdate

Library/LaunchAgents/com.nds.pcshow.plist

- com.nds.pcshow

Library/LaunchAgents/com.nds.pcshow.uninstall.plist

- com.nds.pcshow.uninstall

Library/LaunchAgents/com.valvesoftware.steamclean.plist

- com.valvesoftware.steamclean

Library/LaunchAgents/org.virtualbox.vboxwebsrv.plist

- org.virtualbox.vboxwebsvc

Library/LaunchAgents/uk.co.markallan.clamxav.clamscan.plist

- uk.co.markallan.clamxav.clamscan

Library/LaunchAgents/uk.co.markallan.clamxav.freshclam.plist

- uk.co.markallan.clamxav.freshclam

Library/LaunchAgents/ws.agile.1PasswordAgent.plist

- ws.agile.1PasswordAgent



dylibs



/usr/lib/libMonoPosixHelper.dylib

/usr/lib/libSFFileMonitor.32.dylib

/usr/lib/libSFIPC.32.dylib

/usr/lib/libSFIPC.I.dylib

/usr/lib/libSFsqlite3.7.4.dylib

/usr/lib/libSFSyncEngine.I.dylib



Apps



/Applications/Dropbox.app

/Volumes/Backup/Applications/Dropbox.app



Contents of /etc/ssh_config



Host *

SendEnv LANG LC_*

Host *

XAuthLocation /opt/X11/bin/xauth



Contents of /etc/sshd_config



SyslogFacility AUTHPRIV

AuthorizedKeysFile .ssh/authorized_keys

UsePrivilegeSeparation sandbox # Default for new installations.

AcceptEnv LANG LC_*

Subsystem sftp /usr/libexec/sftp-server

XAuthLocation /opt/X11/bin/xauth



Contents of /System/Library/LaunchDaemons/com.apple.rpmuxd.plist (Apple binary property list)



bplist00” \MachServices_ ProgramArgumentsULabel— _ com.apple.rpmuxd ° _ /usr/libexec/rpmuxd /58KLN



Font issues: 45



Bad plists



/Library/Preferences/com.epson.Document Capture.UnInstallList.plist

/Library/Preferences/com.epson.Epson Connect Printer Setup.UnInstallList.plist

/Library/Preferences/com.epson.Epson Customer Participation.UnInstallList.plist

/Library/Preferences/com.epson.Epson Event Manager.UnInstallList.plist

/Library/Preferences/com.epson.Epson Low Ink Reminder.UnInstallList.plist

/Library/Preferences/com.epson.EPSON Scan.UnInstallList.plist

/Library/Preferences/com.epson.Epson Scanner ICA Driver.UnInstallList.plist

/Library/Preferences/com.epson.EPSON Software Updater.UnInstallList.plist

/Library/Preferences/com.epson.EpsonNet Config v4.UnInstallList.plist

/Library/Preferences/com.epson.Inkjet Printer Driver.UnInstallList.plist

/Library/Preferences/com.epson.PC-FAX Driver.UnInstallList.plist



Firewall: On



Listeners



launchd: microsoft-ds

launchd: ssh

kdc: kerberos



User login items



iTunesHelper

- /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app

SpeechSynthesisServer

- /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app

Dropbox

- /Applications/Dropbox.app

CrashPlan menu bar

- missing value

BetterSnapTool

- /Applications/BetterSnapTool.app

Navisite

- /Volumes/Navisite

Photo Libraries

- /Volumes/Photo Libraries

Screens Connect

- /Library/PreferencePanes/Screens Connect.prefPane/Contents/MacOS/Screens Connect.app

VMware Fusion Start Menu

- /Applications/VMware Fusion.app/Contents/Library/VMware Fusion Start Menu.app

MacUpdate Desktop

- /Applications/MacUpdate Desktop.app



Hidden apps



.livemeeting/HostForJava.app



Safari extensions



1Password

Add to Transmission

Evernote Web Clipper

Open in Internet Explorer

Unfriend Finder



Widgets



RadarInMotion

Wunderground Weather

Airlock



Restricted files: 2985



Elapsed time (s): 8888

Sep 26, 2014 7:34 PM in response to Ed_T

First, yes, I developed the script myself. As I wrote earlier, it can save a lot of time, but it's not suitable for everyone. No one should run it merely because he considers me (or anyone else) to be trustworthy. No stranger on the Internet is trustworthy. Many of the people to whom I suggest running the script choose not to do so, and that's as it should be. Some people run the script who should not. There is a lot of dubious advice circulating on this site to trust unknown software, and I want no part of that tendency.


You don't have any recognizable malware. You do have some pretty questionable software installed, and as a result your system is running very slowly, but that wasn't the question.


Are you being redirected only from one particular site, or from many sites, including well-known ones such as Google?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Adware redirect to ib.adnxs.com

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