foggymind
Level 1 (6 points)
Applications

Q: iOS8 will not sync my iPad

Since installing iOS8, I now find that when I try to sync with iTunes on my iMac, it seems to get stuck on stage 7 wight the caption "Waiting for changes to be applied" and that's it.

 

IMac with OS10, iPad 4 with WiFi and 3gs iOS8

iMac, Mac OS X (10.7.3)

Posted on Sep 26, 2014 3:19 PM

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foggymind

Q: iOS8 will not sync my iPad

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  • by sterling r,

    sterling r sterling r Sep 29, 2014 2:14 PM in response to foggymind
    Community Specialists
    Sep 29, 2014 2:14 PM in response to foggymind

    Hey there foggymind,

     

    It sounds like you updated to iOS 8 and now the final step of the sync process does not seem to finish. I would recommend the following troubleshooting from this article, named:

     

    iTunes: Resolve USB-related alerts

    If you're having issues using your iPhone, iPad, or iPod touch with iTunes, the USB communication to your device might not be working properly. You might see one or more of these symptoms when you try to use your device with iTunes:


    • See if the cable connection at the device or computer has come loose or unplugged.
      Unplug the cable you're using to connect your iOS device from the USB port on your computer, and then reconnect it. Then unplug it from your iOS device, and reconnect it.
    • Remove any third-party battery packs or cases from the device and ensure that the USB cable is connected directly to the port on the device.
    • If your Lightning or 30-pin cable is connected to a keyboard, display or USB hub, try plugging it directly into a USB port on the computer instead.
    • Close any virtualization apps (such as Parallels or VMWare).
      These apps may interfere with your computer's ability to communicate over USB if they aren't properly configured, or up to date. If this resolves the issue, contact the developer of the app to see if an update is available.
    • Restart your computer.
    • Restart your iPhone, iPad, or iPod touch.
    • If you're using an accessory or third-party cable to connect your device, try using an Apple cable with the device instead.
    • Update to the latest version of iTunes if you haven't already.
    • Disconnect other USB devices from your computer, except for your keyboard and mouse. Then, reconnect your iOS device. If the issue is resolved, reconnect the other USB devices one at a time. Make sure your iOS device is still recognized by the computer after adding back each device.

     

    If one of these steps resolves the issue, but it comes back later, make sure you haven't changed how the device is connected. For example, check to see if you plugged the device into a specific accessory, or used a specific cable that reintroduced the issue.

     

    Thank you for using Apple Support Communities.

    Regards,

    Sterling