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Helpful answers
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Sep 30, 2014 8:18 AM in response to christinefrommaspethby joe_7399,Hi christinefrommaspeth,
Welcome to the Apple Support Communities!
There may be a couple of different troubleshooting steps I would recommend in this situation. The first article that I would suggest you read over and utilize for troubleshooting steps is the one attached below.
iOS: Troubleshooting Bluetooth connections
If you work through the troubleshooting steps above and the issue continues, move on to the following article and try the steps provided.
Get help connecting your iPhone or iPad to a Bluetooth accessory
Have a great day,
Joe
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Oct 4, 2014 6:50 AM in response to joe_7399by christinefrommaspeth,Ty for your response..I have tried everything and still no luck
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Oct 7, 2014 6:12 AM in response to christinefrommaspethby joe_7399,Hey christinefrommaspeth,
Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.
Cheers,
Joe
