is anyone else having issues with the life of their battery on the iPhone 6?

is anyone else having issues with the life of their battery on the iPhone 6?

iPhone 4, iOS 6

Posted on Sep 27, 2014 3:15 PM

Reply
14 replies

Dec 31, 2014 12:30 PM in response to Jeanmarchp

me too. When I first got my iPhone 6 it worked great, but since the 8.1.2 update, my battery doesn't stay charged long at all. It goes from 100% to 18% overnight with no usage and the home and lock percentage for battery use is higher than any of the other apps. I have been to the apple store twice and am going back again. They can't figure it out.


Apple please fix this!!!

Jun 27, 2016 3:20 PM in response to teesoup2010

I Was having a problem so I got a new one through the mail from apple support and I am seeing a difference but not all my apps are back on yet so I have to see what I did realize it when it is set as new iPhone to all factory settings which I set it to it lasts for an eternity but I will see what happens to the new one I got

Jan 3, 2015 9:27 AM in response to orangeblimp

Thanks to everyone who responded. I took my phone back to the Apple store again and the first Genius made me feel like I was lying and had made it up! Dude are u serious, who wants to come to the Apple Store 3 times in 5 days?!?! I asked for a manager and he actually listened to me. After an hour in the store and no clear signs of an issue (battery diagnostics all said no issue and they had no info about there being a software problem), they decided to give me another new phone (phone #3). I started from a new phone with all default settings and my cloud. Let it sit overnight at 100% (expecting it to be 18% again) and magic, it was at 97% the next morning. over the past several days, I have slowly started adding things (first the apps, then fingerprint, etc.) Just to see if I could figure out what the issue was. No issues. I guess it's true what they say...3rd times the charm!!

Jan 8, 2015 5:40 PM in response to agentfuller

so the 3rd time is not the charm! i have been in the apple store 3 more times over the past week. Some of the people in the store have been trying to help and others are treating me like I am lying. When i reference the community sharing issues, they tell dismiss me. I asked them to give me a 5s and they tell me they can only do a same for same exchange. And now my phone is past the return warranty because i have been in this store for the past 2 weeks and they are refusing to return my money. I'm over it and am done with Apple.


Good luck to everyone else with this issue. Hope you get a resolution

Jan 8, 2015 11:38 PM in response to agentfuller

Please see my link a few replies back!


After a couple of weeks and most apps back on, I can confirm that my iPhone 6 that was exchanged from a problem iPhone 6 has fantastic battery life.. Last almost 2 days with moderate use and most things that usually drain battery switched on!!! I have never had this even from the old one being new.. If that makes sense!


deffo must have been a hardware issue. Good luck guys.. Go and push for exchange!

Jun 27, 2016 3:20 PM in response to KiltedTim

HHow is your iPhone 6 any different then ours. I don't get it they all have the same battery's in them and I don't get it what's is it some models work great and some don't I've been through four replacements iPhones already could someone explain please?

Feb 9, 2015 5:26 AM in response to Community User

Apple user 789 wrote:


HHow is your iPhone 6 any different then ours. I don't get it they all have the same battery's in them and I don't get it what's is it some models work great and some don't I've been through four replacements iPhones already could someone explain please?


Unless a particular unit is defective (which is exceedingly rare), then you have to look at the common element; the user.


Want to test your battery life properly, but don't want to go to an Apple Store to have them do a diagnostic?


Make a backup. Restore as new. Test the issue again. Here's a way to test your battery 'issue' without any bias:


• First, charge up the device to 100%. To enable the percentage indicator, go to Settings > General > Usage, and turn on Battery Percentage.


• Once the device is charged to 100%, make sure to close out all Apps that are running on the device. In iOS 7/8, you close out running apps by double-tapping the Home Button, and then swiping your finger up across the preview screen of each app to move it off the top of the screen.


• Then, turn off Wi-Fi, Bluetooth and cellular data. Settings > Wi-Fi > Wi-Fi: OFF, Settings > Bluetooth > Bluetooth: OFF, & Settings > Cellular > Cellular Data: OFF. This will not prevent you from receiving any phone calls.


• Go back to the Home Screen, and take a screenshot. Press both the Sleep/Wake button and the Home button together briefly, and you will see the screen flash white for a split-second, and an image will be saved to your Photo App Camera Roll.


• Disconnect the iPhone from the charger, and lock the screen so it is dark.


• Let the iPhone sit in this ‘standby state’ for as long as possible, preferably overnight.


• In the morning, unlock the screen, and then take a screenshot of the Home Screen again.


These two screenshots will help to document how long the device was in standby mode, and how much battery percentage was used.


Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - http://support.apple.com/en-us/HT203977


How to erase your iOS device and then set it up as a new device or restore it from backups - http://support.apple.com/en-us/HT4137

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

is anyone else having issues with the life of their battery on the iPhone 6?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.