HT201394: Loss of cellular service or ability to use Touch ID after updating to iOS 8.0.1 on iPhone 6 or iPhone 6 Plus

Learn about Loss of cellular service or ability to use Touch ID after updating to iOS 8.0.1 on iPhone 6 or iPhone 6 Plus
JLEI10
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Q: Touch ID with iOS 8.0.2

I just downloaded iOS 8.0.2 and lost Touch ID functionality. Is anyone else experiencing this issue with the new update?

Posted on Sep 27, 2014 8:14 PM

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JLEI10

Q: Touch ID with iOS 8.0.2

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  • by eDIorz,Helpful

    eDIorz eDIorz Sep 29, 2014 8:17 AM in response to JLEI10
    Level 1 (5 points)
    Sep 29, 2014 8:17 AM in response to JLEI10

    same here.

     

    got my iphone 6 silver 16GB over the weekend.

    touch ID was fine out of the box with iOS 8.0

    updated to 8.0.2 and lost all functionality with touch ID

     

    the double tap on the home screen is not working as well (which lower the top screen to the bottom half....donno the name of this function)

  • by JenniferAnne1957,Helpful

    JenniferAnne1957 JenniferAnne1957 Sep 29, 2014 11:16 PM in response to eDIorz
    Level 1 (5 points)
    Sep 29, 2014 11:16 PM in response to eDIorz

    Exactly the same for me.  Touch ID great with 8.0, but completely lost with 8.0.2.  Have deleted all profiles and started again.  No difference.  Come on Apple - sort yourselves out!

  • by orangebutton,

    orangebutton orangebutton Oct 2, 2014 2:55 AM in response to JLEI10
    Level 1 (0 points)
    Oct 2, 2014 2:55 AM in response to JLEI10

    Same here. Touch ID did work with iOS 8.0.2 for a while, but then suddenly stopped (didn't do anything to the phone, wanted to unlock it, touch id no longer worked)