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not able to connect to itunes store from windows

I am using iPhone 5S and with recent availability of iOS 8.02 I am trying to update my iphone but when I opened the iTunes 11.4 version and try to sign in I am getting the error

"we could not complete your itnues store request . The network connection could not be established."

im using windows 8 on my laptop. I tried few things as mentioned in other discussion forms:

1) clearing cookies from my pc(username,-->appdata--> roaming --> my apple computer--> iTunes

2) reinstalling itunes

3) enabling and disabling windows firewall

4) disabling anti virus

5) disabling and enabling setting for parental control iTunes


Pls suggest how to resolve this problem.


Regards

Dr Divya Goel

iPhone 5s, iOS 7.1.2

Posted on Sep 28, 2014 12:32 AM

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3 replies

not able to connect to itunes store from windows

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