does iOS 8.0.2 fix cellphone service problems?

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Jangksh Author

Level 1

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does iOS 8.0.2 fix cellphone service problems?

my wife and I bought iPhone 6, and both of them were not working, specifically connection to cellular networks.

So, we had exchanged brand new iPhone 6, but new ones did not working, neither.

After exchanging, I figured out that those problems were not on iPhone 6 product, but iOS 8 bug.

I was waiting releases of iOS 8.0.2 to fix this issue, and finally updated it.

NOW, my wife's iPhone is working very well, but mine is not.

Even though there are full bubbles of cellular networks, my phone did drop calls.

Should I wait new iOS release or exchange new one again??

what about your iPhone on new iOS 8.0.2???

iPhone 6

Posted on Sep 28, 2014 1:28 AM

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Answer 1

norm123

Community Specialist

Sep 30, 2014 10:51 AM in response to Jangksh

Hello Jangksh,

Sorry to hear about your issues with cellular service on your iPhone. I would start your troubleshooting in the article below and look the General phone and connectivity issues section and look at the iPhone Call and Connection Assistant as well as other parts of the troubleshooting to get it sorted out.

iPhone: Hardware troubleshooting

http://support.apple.com/kb/TS2802

Regards,

-Norm G.

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