HT201363: About Apple ID security questions

Learn about About Apple ID security questions
life22m
Level 1 (0 points)

Q: help me please

i well forget the answer of my security question how i can reset it . and when log in the page not give me the link of reset my security what i do to reset it?

iPhone 6, iOS 8

Posted on Sep 28, 2014 2:12 AM

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life22m

Q: help me please

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  • by ssschmidt,

    ssschmidt ssschmidt Sep 28, 2014 2:15 AM in response to life22m
    Level 5 (4,793 points)
    Sep 28, 2014 2:15 AM in response to life22m

    http://support.apple.com/kb/HT5312

     

     

    -If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com.  Clicking the link will send the reset to your rescue email address (NOTE:  This is not the same address as your Apple ID email)

     

     

    -If there is no link on the page, then you didn't establish a rescue email address.  Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security.  You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.

     

     

    -If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security

     

     

    HTH