HT4061: Find the serial number and other information for your iPhone, iPad, and iPod touch
Learn about Find the serial number and other information for your iPhone, iPad, and iPod touch
Q: I have an iphone 5s, does not boot, blinking white screen with black logo, when trying itunes restore from mac and pc, error ... more
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Sep 30, 2014 12:02 PMby Jason L,Hi eggroll77,
Welcome to Apple Support Communities.
That alert codes does suggest there is a USB related issue. If you haven’t already, try the troubleshooting suggestions in the article linked below.
iOS: Restore errors 4005, 4013, and 4014
I hope this helps.
-Jason
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Sep 30, 2014 12:10 PMby eggroll77,I took it to the genius bar and they determined it was a logic board issue
and replaced it, I tried multiple computers, mac gave a 2001 error, and pc
4013 and 4014, the tech at genius bar also got a 2001 when he tried, thanks
On Tue, Sep 30, 2014 at 3:02 PM, Apple Support Communities Updates <
