HT201363: About Apple ID security questions

Learn about About Apple ID security questions
LSHardwick

Q: Hi I have forgotten my id questions and the recovery email will not send despite my several attempts and checks. I am now currently locked from my Apple ID account could someone help me reset my id questions thank you

HHow do I reset my id questions if the recovery email will not send ??????

Posted on Sep 28, 2014 8:13 AM

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Q: Hi I have forgotten my id questions and the recovery email will not send despite my several attempts and checks. I am now currentl ... more

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  • by Niel,

    Niel Niel Sep 28, 2014 8:15 AM in response to LSHardwick
    Level 10 (312,813 points)
    Mac OS X
    Sep 28, 2014 8:15 AM in response to LSHardwick

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.

     

    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.

     

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