Replaced 4 GB with 8 GB and still slow with OSX 10.9.5

I have an early 2011 Mac Book Pro, with OSX 10.9.5. Was very slow in boot up and especially with Microsoft Office applications. I replaced the 4GB memory with 8 GB. This does not seem to have helped. Any suggestions?

Posted on Sep 28, 2014 9:24 AM

Reply
4 replies

Sep 28, 2014 9:52 AM in response to Peter Scanlan

Since boot speed is largely a function of drive speed rather than available RAM, I'd suggest first making sure your HD is working properly (assuming it used to be fast but it isn't now) by booting into Recovery mode and using Disk Utility to check your HD. If it's OK, consider replacing the HD with an SSD, which can offer a remarkable improvement in drive speed. Check out OWC offerings and installation videos.

Sep 28, 2014 10:16 AM in response to Peter Scanlan

Sluggishness can be caused by failing hardware or by third-party software (usually extensions that load at startup). It's usually one or the other. If you would, download, unzip and run EtreCheck and post the results here. That way we can see what startup items may be responsible for the slow-down, if any. Sluggishness can also be a sign that your hard drive is failing but we'll look at that after looking at your startup items.


Call back...


Clinton


MacBook Pro (15-inch Late 2011), OS X 10.??, 16GB Crucial RAM, Crucial M500 960GB SSD, 27” Apple Thunderbolt Display

Sep 28, 2014 10:49 AM in response to clintonfrombirmingham

Realized that I was not logged in when I emailed you. Thanks for your response.


Here is the EtreCheck output:

EtreCheck version: 1.9.15 (52)

Report generated September 28, 2014 at 12:33:30 PM CDT


Hardware Information: ?

MacBook Pro (15-inch, Early 2011) (Verified)

MacBook Pro - model: MacBookPro8,2

1 2.3 GHz Intel Core i7 CPU: 4 cores

8 GB RAM


Video Information: ?

Intel HD Graphics 3000 - VRAM: 512 MB

AMD Radeon HD 6750M - VRAM: 1024 MB

Color LCD 1440 x 852


System Software: ?

OS X 10.9.5 (13F34) - Uptime: 0 days 17:23:9


Disk Information: ?

TOSHIBA MK7559GSXF disk0 : (750.16 GB)

S.M.A.R.T. Status: Verified

EFI (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) / [Startup]: 749.3 GB (437.53 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB


MATSHITADVD-R UJ-8A8


USB Information: ?

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver


Thunderbolt Information: ?

Apple Inc. thunderbolt_bus


Gatekeeper: ?

Mac App Store and identified developers


Kernel Extensions: ?

[not loaded] com.roxio.BluRaySupport (1.1.6) Support

[not loaded] com.roxio.TDIXController (2.0) Support


Launch Daemons: ?

[loaded] com.adobe.fpsaud.plist Support

[loaded] com.microsoft.office.licensing.helper.plist Support

[loaded] com.oracle.java.JavaUpdateHelper.plist Support


Launch Agents: ?

[not loaded] com.adobe.AAM.Updater-1.0.plist Support


User Launch Agents: ?

[loaded] com.adobe.AAM.Updater-1.0.plist Support

[loaded] com.adobe.ARM.[...].plist Support

[running] com.google.Chrome.framework.plist Support

[loaded] com.google.keystone.agent.plist Support

[failed] com.leadertech.PowerRegister.EPS2.365962302bf853a1c2af457c224132c1.plist Support

[loaded] ltcm.plist Support


User Login Items: ?

EEventManager

Dropbox

Microsoft Outlook

Safari

Evernote

Microsoft Database Daemon

Calendar

AdobeResourceSynchronizer

EEventManager


Internet Plug-ins: ?

Flip4Mac WMV Plugin: Version: 3.3.1.3 - SDK 10.8 Support

FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support

Default Browser: Version: 537 - SDK 10.9

AdobePDFViewerNPAPI: Version: 10.1.12 Support

AdobePDFViewer: Version: 10.1.12 Support

Flash Player: Version: 15.0.0.152 - SDK 10.6 Support

QuickTime Plugin: Version: 7.7.3

SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support

Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support

JavaAppletPlugin: Version: Java 7 Update 55 Check version


Safari Extensions: ?

1Password-2


Audio Plug-ins: ?

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 2.0 - SDK 10.9

AppleAVBAudio: Version: 203.2 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9


iTunes Plug-ins: ?

Quartz Composer Visualizer: Version: 1.4 - SDK 10.9


User Internet Plug-ins ?

Google Earth Web Plug-in: Version: 7.1 Support


3rd Party Preference Panes: ?

Flash Player Support

Flip4Mac WMV Support

Perian Support


Time Machine: ?

Skip System Files: NO

Mobile backups: ON

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 697.84 GB Disk used: 290.36 GB

Destinations:

Peter Scanlan's Time Capsul [Network] (Last used)

Total size: 2 TB

Total number of backups: 60

Oldest backup: 2013-10-13 21:47:45 +0000

Last backup: 2014-09-28 17:10:03 +0000

Size of backup disk: Adequate

Backup size 2 TB > (Disk used 290.36 GB X 3)

Time Machine details may not be accurate.

All volumes being backed up may not be listed.


Top Processes by CPU: ?

3% WindowServer

3% Microsoft Outlook

1% com.apple.WebKit.Plugin.64

0% launchservicesd

0% fontd


Top Processes by Memory: ?

279 MB mds_stores

213 MB com.apple.WebKit.WebContent

180 MB Safari

172 MB softwareupdated

139 MB Evernote


Virtual Memory Information: ?

3.13 GB Free RAM

3.13 GB Active RAM

417 MB Inactive RAM

1.33 GB Wired RAM

885 MB Page-ins

0 B Page-outs

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Replaced 4 GB with 8 GB and still slow with OSX 10.9.5

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