Peter Scanlan
Level 1 (8 points)
Peripherals

Q: Replaced 4 GB with 8 GB and still slow with OSX 10.9.5

I have an early 2011 Mac Book Pro, with OSX 10.9.5.  Was very slow in boot up and especially with Microsoft Office applications.  I replaced the 4GB memory with 8 GB.  This does not seem to have helped.  Any suggestions?

Posted on Sep 28, 2014 9:24 AM

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Peter Scanlan

Q: Replaced 4 GB with 8 GB and still slow with OSX 10.9.5

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  • Helpful answers

  • by FatMac>MacPro,

    FatMac>MacPro FatMac>MacPro Sep 28, 2014 9:52 AM in response to Peter Scanlan
    Level 5 (4,883 points)
    Sep 28, 2014 9:52 AM in response to Peter Scanlan

    Since boot speed is largely a function of drive speed rather than available RAM, I'd suggest first making sure your HD is working properly (assuming it used to be fast but it isn't now) by booting into Recovery mode and using Disk Utility to check your HD. If it's OK, consider replacing the HD with an SSD, which can offer a remarkable improvement in drive speed. Check out OWC offerings and installation videos.

  • by clintonfrombirmingham,

    clintonfrombirmingham clintonfrombirmingham Sep 28, 2014 10:16 AM in response to Peter Scanlan
    Level 7 (30,009 points)
    Mac OS X
    Sep 28, 2014 10:16 AM in response to Peter Scanlan

    Sluggishness can be caused by failing hardware or by third-party software (usually extensions that load at startup). It's usually one or the other. If you would, download, unzip and run EtreCheck and post the results here. That way we can see what startup items may be responsible for the slow-down, if any. Sluggishness can also be a sign that your hard drive is failing but we'll look at that after looking at your startup items.

     

    Call back...

     

    Clinton

     

    MacBook Pro (15-inch Late 2011), OS X 10.??, 16GB Crucial RAM, Crucial M500 960GB SSD, 27” Apple Thunderbolt Display

  • by Peter Scanlan,

    Peter Scanlan Peter Scanlan Sep 28, 2014 10:49 AM in response to clintonfrombirmingham
    Level 1 (8 points)
    Peripherals
    Sep 28, 2014 10:49 AM in response to clintonfrombirmingham

    Realized that I was not logged in when I emailed you.  Thanks for your response.

     

    Here is the EtreCheck output:

    EtreCheck version: 1.9.15 (52)

    Report generated September 28, 2014 at 12:33:30 PM CDT

     

    Hardware Information: ?

      MacBook Pro (15-inch, Early 2011) (Verified)

      MacBook Pro - model: MacBookPro8,2

      1 2.3 GHz Intel Core i7 CPU: 4 cores

      8 GB RAM

     

    Video Information: ?

      Intel HD Graphics 3000 - VRAM: 512 MB

      AMD Radeon HD 6750M - VRAM: 1024 MB

      Color LCD 1440 x 852

     

    System Software: ?

      OS X 10.9.5 (13F34) - Uptime: 0 days 17:23:9

     

    Disk Information: ?

      TOSHIBA MK7559GSXF disk0 : (750.16 GB)

      S.M.A.R.T. Status: Verified

      EFI (disk0s1) <not mounted>: 209.7 MB

      Macintosh HD (disk0s2) / [Startup]: 749.3 GB (437.53 GB free)

      Recovery HD (disk0s3) <not mounted>: 650 MB

     

      MATSHITADVD-R   UJ-8A8 

     

    USB Information: ?

      Apple Inc. FaceTime HD Camera (Built-in)

      Apple Inc. BRCM2070 Hub

      Apple Inc. Bluetooth USB Host Controller

      Apple Inc. Apple Internal Keyboard / Trackpad

      Apple Computer, Inc. IR Receiver

     

    Thunderbolt Information: ?

      Apple Inc. thunderbolt_bus

     

    Gatekeeper: ?

      Mac App Store and identified developers

     

    Kernel Extensions: ?

      [not loaded] com.roxio.BluRaySupport (1.1.6) Support

      [not loaded] com.roxio.TDIXController (2.0) Support

     

    Launch Daemons: ?

      [loaded] com.adobe.fpsaud.plist Support

      [loaded] com.microsoft.office.licensing.helper.plist Support

      [loaded] com.oracle.java.JavaUpdateHelper.plist Support

     

    Launch Agents: ?

      [not loaded] com.adobe.AAM.Updater-1.0.plist Support

     

    User Launch Agents: ?

      [loaded] com.adobe.AAM.Updater-1.0.plist Support

      [loaded] com.adobe.ARM.[...].plist Support

      [running] com.google.Chrome.framework.plist Support

      [loaded] com.google.keystone.agent.plist Support

      [failed] com.leadertech.PowerRegister.EPS2.365962302bf853a1c2af457c224132c1.plist Support

      [loaded] ltcm.plist Support

     

    User Login Items: ?

      EEventManager

      Dropbox

      Microsoft Outlook

      Safari

      Evernote

      Microsoft Database Daemon

      Calendar

      AdobeResourceSynchronizer

      EEventManager

     

    Internet Plug-ins: ?

      Flip4Mac WMV Plugin: Version: 3.3.1.3   - SDK 10.8 Support

      FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support

      Default Browser: Version: 537 - SDK 10.9

      AdobePDFViewerNPAPI: Version: 10.1.12 Support

      AdobePDFViewer: Version: 10.1.12 Support

      Flash Player: Version: 15.0.0.152 - SDK 10.6 Support

      QuickTime Plugin: Version: 7.7.3

      SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support

      Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support

      JavaAppletPlugin: Version: Java 7 Update 55 Check version

     

    Safari Extensions: ?

      1Password-2

     

    Audio Plug-ins: ?

      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

      AirPlay: Version: 2.0 - SDK 10.9

      AppleAVBAudio: Version: 203.2 - SDK 10.9

      iSightAudio: Version: 7.7.3 - SDK 10.9

     

    iTunes Plug-ins: ?

      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

     

    User Internet Plug-ins ?

      Google Earth Web Plug-in: Version: 7.1 Support

     

    3rd Party Preference Panes: ?

      Flash Player  Support

      Flip4Mac WMV  Support

      Perian  Support

     

    Time Machine: ?

      Skip System Files: NO

      Mobile backups: ON

      Auto backup: YES

      Volumes being backed up:

      Macintosh HD: Disk size: 697.84 GB Disk used: 290.36 GB

      Destinations:

      Peter Scanlan's Time Capsul [Network] (Last used)

      Total size: 2 TB

      Total number of backups: 60

      Oldest backup: 2013-10-13 21:47:45 +0000

      Last backup: 2014-09-28 17:10:03 +0000

      Size of backup disk: Adequate

      Backup size 2 TB > (Disk used 290.36 GB X 3)

      Time Machine details may not be accurate.

      All volumes being backed up may not be listed.

     

    Top Processes by CPU: ?

          3% WindowServer

          3% Microsoft Outlook

          1% com.apple.WebKit.Plugin.64

          0% launchservicesd

          0% fontd

     

    Top Processes by Memory: ?

      279 MB mds_stores

      213 MB com.apple.WebKit.WebContent

      180 MB Safari

      172 MB softwareupdated

      139 MB Evernote

     

    Virtual Memory Information: ?

      3.13 GB Free RAM

      3.13 GB Active RAM

      417 MB Inactive RAM

      1.33 GB Wired RAM

      885 MB Page-ins

      0 B Page-outs