iphone 6 won't backup to icloud

This may be caused by a corrupt existing backup that needs to be deleted, or by data on your device that is causing the backup to fail. To troubleshoot these, try deleting your last iCloud backup (if you have one) by going to Settings>iCloud>Storage>Manage Storage, tap your device under Backups, then tap Delete Backup and choose Turn Off & Delete at the prompt. Then go to Settings>iCloud>Backup and turn iCloud Backup back on and try backing up again.

If it still won't back up, you may have an app or something in your camera roll that is causing the backup to fail. To locate which one, go to Settings>iCloud>Storage>Manage Storage, tap the name of your device under Backups, under Backup Options tap Show All Apps, then turn them all to Off (including camera roll) and try backing up again. If the backup is successful, then the camera roll and/or one of your apps is causing the backup to fail and you'll have to located by process of elimination. Turn the camera roll On and try backing up again. If it succeeds, turn some of your apps to On and try backing up again. If it succeeds again, turn some more apps to On then try again; repeat this process until it fails. Eventually you'll be able to locate the problem app and exclude it from your backup.

Hi randers4

My new iPhone 6 won't backup to iCloud. Can you please help me with this?

Don't know if it helps but when my iPhone 6+ wouldn't back up I removed a bunch of apps from the list of backed up app data under Settings>iCloud>Storage>Manage Storage that had empty icons (white squares with fine circles and intersecting lines).

After that I manually backed up via Settings>iCloud>Backup>Back Up Now and it worked. No idea why.

I had already followed randers4 advice. It didn't work on its own but may have contributed so you may want to do that first just in case.

Hope this helps.

Just as mentioned, in this situation, you may delete some item and then do a backup again. Personally, I like to backup iPhone with iTunes and store my information to my computer due to the limited storage space of iCloud. Launch iTunes and connect your iPhone to the computer. After the phone being detected, click the backup icon and you can choose to backup your data to iCloud or "This computer".

Thanks for the easy steps randers4! It worked and I'm happy!

Hope you are doing well out there.

Thank you this helped and now my iphone 6 has a new backup!🙂

Brilliant. I have struggled with this issue for ages. Every time I did a manual backup to the iMac, I seemed to break the auto backup to iCloud. It happened again when I backed up before iOS9. No amount of trying would get it to back up automatically to iCloud….. Until, as suggested, I deleted the backup on the iPhone 6 and with it plugged in and on wi-fi, told it to back up to iCloud. Took less than ten minutes and now shows up on iTunes as backed up to iCloud. The next test will be tomorrow when I check to see if it has backed up to iCloud entirely automatically since. Very helpful. Thank you, Randers4.

hy.

this doesnt work for me.

i tried to do it several times and nothing.

i tried all sort of forums solutions and still nothing.

my iphone 6 ios 9.1 won't backup no matter what i try, rather if its an automatic backup (via wifi and pluged into the wall) or via manual backup.

non of the apple solutions works either.

any more suggestions?

I cant delte an old BACKUP off icloud....I cant sync to icloud anymore so I am trying to delte an old back up and it is not working.

the new updates didn't fix the issue for me.

any suggestions?

This is a problem but the first time I've experienced it.

Very frustrated tes and cannot resolve.

You might want to consider starting a new discussion. Since this one is a couple of years old, less people are likely to look at it. You can link to this one.

Backups – Troubleshooting IOS

Backups – Troubleshooting IOS 9