Hi, all,
My beloved and generally well behaved MacBook has been running very slowly for the past several months. Would appreciate any help with diagnosing and curing the problem.
Doubtless other info will be needed. Please tell me what/where to find.
Thanks!
MacBook, OS X Mountain Lion (10.8.5)
Run EtreCheck - http://etresoft.com/etrecheck, and paste the output here.
Will do.
FYI - just after I posted request, I was unexpectedly logged out & got repeated "access denied" messages across all devices. Was just now let out of that jail. Got any idea what that was all about?
EtreCheck version: 1.9.15 (52)
Report generated September 28, 2014 11:39:27 AM PDT
Hardware Information: ?
MacBook (13-inch, Mid 2010) (Verified)
MacBook - model: MacBook7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information: ?
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ?
OS X 10.8.5 (12F45) - Uptime: 0 days 0:47:0
Disk Information: ?
Hitachi HTS545050B9SA02 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (180.87 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information: ?
Apple Inc. Built-in iSight
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper: ?
Anywhere
Kernel Extensions: ?
[not loaded] com.aliph.driver.jstub (1.1.2) Support
[not loaded] com.palm.ClassicNotSeizeDriver (3.2) Support
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
Launch Agents: ?
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
User Login Items: ?
None
Internet Plug-ins: ?
Flip4Mac WMV Plugin: Version: 2.3.8.1 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 67 Check version
QuickTime Plugin: Version: 7.7.1
Google Earth Web Plug-in: Version: 6.1 Support
RealPlayer Plugin: Version: (null) Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
DirectorShockwave: Version: 11.6.8r638 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Audio Plug-ins: ?
AirPlay: Version: 1.7 - SDK 10.8
iSightAudio: Version: 7.7.1 - SDK 10.8
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.8
User Internet Plug-ins ?
WebEx64: Version: 1.0 Support
3rd Party Preference Panes: ?
Flash Player Support
Flip4Mac WMV Support
Java Support
Time Machine: ?
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 464.96 GB Disk used: 296.52 GB
Destinations:
Data [Network] (Last used)
Total size: 2 TB
Total number of backups: 61
Oldest backup: 2014-01-01 13:36:20 +0000
Last backup: 2014-09-28 17:15:42 +0000
Size of backup disk: Excellent
Backup size 2 TB > (Disk size 464.96 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU: ?
14% mds
3% WindowServer
2% hidd
0% fontd
0% ps
Top Processes by Memory: ?
229 MB CalendarAgent
160 MB mds
156 MB Mail
111 MB Safari
78 MB coreservicesd
Virtual Memory Information: ?
1.77 GB Free RAM
1.23 GB Active RAM
219 MB Inactive RAM
547 MB Wired RAM
414 MB Page-ins
0 B Page-outs
Hi,
I tried a few things on my own (repaired disk permissions, checked launch items, deleted cache folder) - still pretty slow. Any thoughts now that the etrecheck info is available?
Thanks.
Anyone? Bueller??
Another weird "symptom" it's had is that on sites with static pictures, the images will lose focus slightly and then refocus, or seem to "wiggle" a bit.
Safari often runs VERY slowly or gives the rainbow wheel of doom. Last night it hung for a few minutes and then the screen went black for a few seconds.
When I tried to force quit, it said there was something like "backup_ed" running as well (sorry, forgot to take screen shot). Time Machine was performing a backup at that time, and it does seem to run more slowly during those backups.
Again, any help appreciated.
Thanks.
Was it "backupd" perhaps? That sure is part of the Time Machine routine.
Would it be possible for you to switch off TM for a few days, to check how your MBP behaves then?
Yes, I think you're right - it was "backupd". Will do as you suggest & advise.
Thanks!
So, here's the follow up: I turned off Time Machine & things seemed to be better for a bit. Later in the day, same issues. Kept Activity Monitor open and noticed Flash Player seemed to be hogging lots of CPU on certain websites. Googled that and found...Safari Web Content high CPU usage
Logged out of Google and saw instant improvement.
The follow up: Have left TM off for a few days but the problem persisted. It seemed to happen particularly with sites using lots of Flash. Twice the screen actually went black, and the last time it crashed. Left Activity Monitor running and "Safari Web Content" looked to be using lots of CPU. Have used Chrome, which is not the browser I prefer (and without logging in) and, at least so far, the problem hasn't recurred.
Any thoughts? Is it a Mountain Lion/Safari issue that would resolve if I went to Mavericks?
slow macbook
