Q: I have one voicemail that I cannot delete. What is that issue?
I Just purchased iphone 6+ and already have an issue with my voicemail. I have one message that I cannot delete. I have tried repeatedly but have been unsuccesful. Any resolution?
iPhone 6 Plus, iOS 8
Posted on Sep 28, 2014 10:12 AM
Hello Jeremyfromne,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning voicemail issues:
Get help with visual voicemail on your iPhone
If you notice one of the issues above, try these steps:
- Restart your iPhone.
- Check for a carrier settings update.
- Update your iPhone to the latest version of iOS.
- Make sure that your voicemail is set up. You can check this by dialing your phone number from your iPhone.
- Make sure that you have a good cellular network connection. You can check this by tying to make an outgoing call.
- Call your iPhone from another phone and try to leave yourself a voicemail.
- Reset your network settings by tapping Settings > General > Reset > Reset Network Settings.
- Reset your voicemail password.
- Contact your carrier and make sure that you have the voicemail feature on your plan.
If you insert a new SIM card, you might lose the visual voicemails that are saved on your iPhone.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD
Posted on Sep 30, 2014 1:26 PM