dave_n_s

Q: HP C309a - can print test page but not print document

Having upgraded to Mavericks I can connect to my HP C309a all-in-one via the utility and print a test page but not a document

 

I have a windows domestic network set up via a windows 7 laptop.

 

This happens both from my iMac (wired) and Macbook air (wireless)

 

The document status is "Printing - the printer is not responding"

iMac, OS X Mavericks (10.9.5)

Posted on Sep 28, 2014 10:26 AM

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Q: HP C309a - can print test page but not print document

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