Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

HP C309a - can print test page but not print document

Having upgraded to Mavericks I can connect to my HP C309a all-in-one via the utility and print a test page but not a document


I have a windows domestic network set up via a windows 7 laptop.


This happens both from my iMac (wired) and Macbook air (wireless)


The document status is "Printing - the printer is not responding"

iMac, OS X Mavericks (10.9.5)

Posted on Sep 28, 2014 10:26 AM

Reply
1 reply

HP C309a - can print test page but not print document

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.