HT204632: Availability of iTunes redownloads

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flobank

Q: Hi my ipad 2 works well with ios7 but just when i updated it to ios 8 after downloading the software it freezes with a message on the screen an itune icon with the sign of the charger pointing an arrow upwards towads the  itunes can you help

I am trying to update to ios 8 but after downloading a message is come up on the screen when trying to reboot. here is the message. an itune icon with itunes written under the icon then a charger sighn pointing an arrow towards the itune icon it will not reboot

iPad 2 Wi-Fi + 3G, iOS 7.1.2

Posted on Sep 28, 2014 11:41 AM

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Q: Hi my ipad 2 works well with ios7 but just when i updated it to ios 8 after downloading the software it freezes with a message on ... more

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  • by King_Penguin,

    King_Penguin King_Penguin Sep 28, 2014 11:49 AM in response to flobank
    Level 10 (132,848 points)
    iTunes
    Sep 28, 2014 11:49 AM in response to flobank

    That image means that it's gone into recovery mode - you will need to connect the iPad to your computer's iTunes (you will need the current version of iTunes installed on your computer)and you should be able to use that to reset your iPad back to factory defaults, you can then restore/resync your content to it.