sawatchboy

Q: New Safari 6 installed on 9/24/2014 will not quit.

New Safari 6 installed on 9/24/2014 will not quit.  It will not close open windows and I can't use Force/Quit on my Mac Pro at all now.  Appears there is possibly a problem with the Xfinity streaming window I had open as a tab when this new download occurred.  This truly ***** and is VERY un-Apple-like.  What are my options?

Mac Pro, OS X Mavericks (10.9.5), 8-core tower

Posted on Sep 28, 2014 12:00 PM

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Q: New Safari 6 installed on 9/24/2014 will not quit.

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  • by Linc Davis,

    Linc Davis Linc Davis Sep 28, 2014 2:44 PM in response to sawatchboy
    Level 10 (208,000 points)
    Applications
    Sep 28, 2014 2:44 PM in response to sawatchboy

    Safari 6 doesn't run on Mavericks. Please check the version number.

  • by sawatchboy,

    sawatchboy sawatchboy Sep 28, 2014 3:05 PM in response to sawatchboy
    Level 1 (5 points)
    Desktops
    Sep 28, 2014 3:05 PM in response to sawatchboy

    My mistake.  I thought that was the latest version of Safari.  I checked and its ver 7.1

  • by sawatchboy,

    sawatchboy sawatchboy Sep 28, 2014 3:06 PM in response to Linc Davis
    Level 1 (5 points)
    Desktops
    Sep 28, 2014 3:06 PM in response to Linc Davis

    My mistake.  I thought that was the latest version of Safari.  I checked and its ver 7.1

  • by Linc Davis,

    Linc Davis Linc Davis Sep 28, 2014 4:37 PM in response to sawatchboy
    Level 10 (208,000 points)
    Applications
    Sep 28, 2014 4:37 PM in response to sawatchboy

    So the instructions linked below don't work?

     

    OS X: How to quit an unresponsive application using Force Quit

     

    If that's so, you'll have to force a restart. Press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly to restart.

     

    If the same thing happens again, see below.

    Please read this whole message before doing anything.

    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.

    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.

    Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.

    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.

    The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

    Test while in safe mode. Same problem?

    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

  • by High Plainz Drifter,

    High Plainz Drifter High Plainz Drifter Sep 28, 2014 7:10 PM in response to sawatchboy
    Level 1 (8 points)
    Desktops
    Sep 28, 2014 7:10 PM in response to sawatchboy

    I had the same problem.  Cannot quit.  Quit in the menu bar greyed out.  x's to close tabs gone missing.  Had to kill the process in the activity monitor.  This is an obvious bug, that we will just have to wait for Apple to fix.

  • by sawatchboy,

    sawatchboy sawatchboy Sep 28, 2014 8:14 PM in response to High Plainz Drifter
    Level 1 (5 points)
    Desktops
    Sep 28, 2014 8:14 PM in response to High Plainz Drifter

    Unfortunately even though no one has has admitted as much that was the conclusion I come to also.  Almost like running Windows.

  • by notcloudy,

    notcloudy notcloudy Sep 28, 2014 8:45 PM in response to sawatchboy
    Level 4 (1,195 points)
    Desktops
    Sep 28, 2014 8:45 PM in response to sawatchboy

    I have reported a similar problem - recent - with Safari in Snow Leopard -- I use separate windows rather than tabs - Safari was not quitting.

     

    Force quit showed 2 Safari's -- apparently, when I closed the initial search window after 2nd window opened - it kept running as separate safari job -

     

    Have noticed for a while some websites with too many icons, rolling banners etc - don't like have load stopped or don't recognize stop request so seem to continue on loading.   - Shutdown  was the only way to clear.

     

    So use the Safari option to report bugs to Apple -- or call apple support.     Be clear on what  you were running at the time.