HT201394: Loss of cellular service or ability to use Touch ID after updating to iOS 8.0.1 on iPhone 6 or iPhone 6 Plus

Learn about Loss of cellular service or ability to use Touch ID after updating to iOS 8.0.1 on iPhone 6 or iPhone 6 Plus

dennisbotts

Level 1 (0 points)

Q: stuck in itunes cable screen

screen stuck on itunes cable screen cannot turn off or reset

iPhone 5, iOS 8

Posted on Sep 28, 2014 2:10 PM

I have this question too

Q: stuck in itunes cable screen

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Helpful answers

by Brett L,

Brett L Oct 1, 2014 6:16 AM in response to dennisbotts
Community Specialists

Oct 1, 2014 6:16 AM in response to dennisbotts

Hi dennisbotts,

If you are getting a persistent "Connect to iTunes" screen on your phone, I would suggest that you troubleshoot using the steps in this article -

If you can't update or restore your iPhone, iPad, or iPod touch

Thanks for using Apple Support Communities.

Best,

Brett L
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