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iPad 2 loses cell after iOS 8.0.2

My iPad 2 lost cell coverage after iOS 8 upgrade. Text "No Service" appears where AT&T bars should.

Happens after sleep. Reboot returns the service. iOS 8.0.2 and a Restore has not resolved issue.


SIde note: thought it interesting that this pages doesn't draw using Chrome for iOS.


ANyone one else seeing this? AT&T have no answers.

MacBook, Mac OS X (10.7.2)

Posted on Sep 28, 2014 3:17 PM

Reply
2 replies

Oct 1, 2014 6:38 AM in response to DannyMike

Hello there, DannyMike.


The following Knowledge Base article offers up some great steps for troubleshooting cellular issues with your iOS device:


iPhone: Troubleshooting a cellular data connection

http://support.apple.com/kb/ts3780


Follow these steps for help troubleshooting cellular data issues on your iPhone. After performing each step, please test to see if the issue is resolved.

  1. Toggle airplane mode: Tap Settings, turn airplane mode on, wait three seconds, and then turn off again.
  2. Restart your iPhone.
  3. Make sure that your software is up to date:
  4. Remove the SIM Card and reinsert it. Allow the iPhone to acquire the network again.
  5. If your SIM card has SIM PIN enabled, try turning it off: Tap Settings > Phone > SIM PIN.
  6. Try another location. If a different location works, but the original location still doesn't, contact your carrier to report the issue.
  7. Reset network settings: Tap Settings > General > Reset > Reset Network Settings.
  8. Restore the iPhone as new.
  9. Contact your carrier to:
    • Verify that the iPhone is properly set up on the account with the appropriate, current data plan.
    • Verify that there are no account-related blocks.
    • Find out if there are specific error messages in the carrier logs that could help determine why the issue is occurring.

If none of the above steps resolves the issue, contact your carrier, make an appointment at an Apple Retail Store, or contact AppleCare to troubleshoot further.


Thanks for reaching out to Apple Support Communities.


Cheers,

Pedro.

iPad 2 loses cell after iOS 8.0.2

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