Q: iPhone 5 will not AirPrint
Hello Apple Support Communities. I've got a Samsung wireless printer with AirPrint installed. I used to be able to print from my iPhone via AirPrint, but now am unable to print. Phone recognizes the printer, but no go. Phone says "Preparing...", but nothing happens. Printer is plugged in, has paper in tray, turned on. I've tried printing while printer is both in sleep and wake mode. I've also unplugged printer to clear anything in memory.
It does print normally from my Mac. This is not effected.
The following did print from printer the first time I tried;
Quote
URF ERROR -Incomplete Session by time out
POSITION : 0x2 (2)
SYSTEM : h6fwsim/os_hook
LINE : 1507
VERSION : SPL 5.65 12-23-2012
Unquote
I'm wondering if it's due to the new iOS 8 update that is the culprit. I've tried AirPrint from an iPad with iOS 8.0.2 and no go on this as well.
Here's the hardware/software I'm using.
iPhone 5;
iOS 8.0.2;
Printer:
Samsung M2875FW with AirPrint
Thank you for any and all suggestions.
iPhone 5
Posted on Sep 28, 2014 4:23 PM
Hey Sam. Figured out the AirPrint problem;
1. clear printer back to factory defaults;
2. ensure printer is configured to Mac;
3. in Safari, type in the printer IP address and hit enter.
-Samsung SyncThru will come up in browser;
4. select login at the top/right corner and precede to input your ID and Password.
-if you didn't change it from last time, it will be the default ones you used the first time you did this;
5. select enter.
When it prompts you to change your password, do so.
Hope this helps
Posted on Oct 18, 2014 4:56 PM
