HT201394: Loss of cellular service or ability to use Touch ID after updating to iOS 8.0.1 on iPhone 6 or iPhone 6 Plus
Learn about Loss of cellular service or ability to use Touch ID after updating to iOS 8.0.1 on iPhone 6 or iPhone 6 Plus
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Helpful answers
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Oct 1, 2014 7:05 AM in response to pughr798by sterling r,Howdy pughr798,
It sounds like you have updated to iOS 8.0.2 but cannot connect to your cellular service. I would use the troubleshooting from the followng article, named:
If you see No Service in the status bar of your iPhone or iPad
Follow these steps, testing after each.
- Tap Settings > Enable Airplane Mode, wait five seconds, then turn off airplane mode.
- Restart your device.
- Remove the SIM card. If the SIM card is damaged, worn, or bent, or if it's too big or small for the SIM tray, contact your carrier for a new one. Then reinsert the SIM card.
- Check for a carrier-settings update: Connect to a Wi-Fi network, tap Settings > General > About, and install any available carrier-settings updates. If you can't connect to Wi-Fi, connect your device to a computer that has iTunes.
- Update your iPhone to the latest version of iOS.
- Reset network settings by tapping Settings > General > Reset > Reset Network Settings. This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
- Contact your carrier to check for any network or account issues.
- Restore your iPhone.
Thank you for using Apple Support Communities.
All the very best,
Sterling
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Nov 22, 2014 3:31 PM in response to sterling rby parwinderbatth,Hi Sterling,
i followed the above steps and update my iphone 6 to 8.1.1, but even than its showing no service...
i have another phone which is catching the network with the same sim and same location ... i bought iphone just a couple of days before, do you think something is wrong with my iphone??
thanks for help!!
regards
Parwinder
