My iPod Touch 5th generation won't turn on?

It was working fine, there is no damage, it won't charge, iTunes doesn't recognize it, I've only had it for about two months, I locked it and when I went to check it again it would not turn on, it doesn't respond to anything. I have a warranty, would Apple replace it? Or is there a way I can fix it? I've tried everything the other questions have said to do. I can't restart it, or put it in recovery mode. Help?

iPod touch (5th generation), iOS 8

Posted on Sep 28, 2014 6:56 PM

Reply
211 replies

Dec 17, 2014 8:58 AM in response to kittehcx

Im having the same problem. My iPod touch (5th gen, 32 GB) was sitting on the kitchen table and it was working perfectly, I went to get up and get something, but when I came back to use it again, it wouldnt turn on. I plugged it up to the wall, and to a laptop and neither way worked. I have read and watched videos where the people plugged the ipod up to a laptop and held the home & power button at the same time and it turned on.. I would do that, but my home button doesnt work and I had that Assistive Touch button. So now how do I fix it? Any suggestions wold be much appreciated. Thanks

Jan 30, 2015 12:43 PM in response to 1broman

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- If yo have to restore the iPod/place in Recovery mode the iPod gets erased

To restore from backup see:

iOS: Back up and restore your iOS device with iCloud or iTunes

If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.

You can redownload most iTunes purchases by:

Downloading past purchases from the App Store, iBookstore, and iTunes Store

Nov 5, 2014 12:37 PM in response to truss-me

Try:

- iOS: Not responding or does not turn on

Ignore the reset and when it says place the iPod in recovery mode

Place the iPod in recovery mode using one of these programs:

For PC

RecBoot: Easy Way to Put iPhone into Recovery Mode

or

http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/

If necessary:

Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot

and

RecBoot tip

RecBoot may have problems on 64X windows, then try:

Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click

For MAC or PC

The Firmware Umbrella - TinyUmbrella

Installs blootware on PC too

- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

- Try another cable

- Try on another computer

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar

Feb 22, 2015 1:19 PM in response to kittehcx

Hey my ipod 5th generation has a black screen and it not charging or turning on anymore...i had it in my room and it was working but when i left out of the room and came back and tried to turn it on..it wouldnt...and the other thing is my home button works most of the time, so i had the accesibility home button on my screen but thats only when its on..but i had held down the top button and the home button a number of times today.. and nunthing has popped up yet. Can this problem be fixed or is the ipod just done to use with anymore?

Feb 8, 2015 6:32 AM in response to Beccac_123

Try:

- iOS: Not responding or does not turn on

- Also try DFU mode after try recovery mode

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

- Try another cable

- Try on another computer

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar

Mar 26, 2015 1:37 AM in response to eenyceeeee

Not Charge

- See:

iPod touch: Hardware troubleshooting

iPhone and iPod touch: Charging the battery

If you can’t charge your iPhone, iPad, or iPod touch

- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.

- If a 5G iPod

Iphone 5 lightning port charging problem - SOLUTION!

- Try another charging source

- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.

- Make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

Dec 30, 2014 3:58 PM in response to Davalynn

Same problem. iPod Touch, 32GB, 25 months old. Working perfectly, listening to a podcast. Paused the podcast, got up to talk with a coworker, the iPod had 'gone to sleep' when I returned. Nothing unusual, with a one minute 'sleep' setting - this is the standard thing an iPod does. Except - now it won't turn on. None of the wake/home button combinations, nor any of the combinations to get it into firmware update mode, or plugging to a computer while holding down the home button with iTunes running. Nothing.


It still feels warm on the back when plugged in, which I assume is the battery being charged.


I brought it to the Apple store to be examined - they said it was dead, and they can't open these up and repair them like and iPhone. For $149 you can get a repair replacement, or get a '10% off upgrade' credit. With no 6th gen available, and 10% of the current list price of $250 - I'm not sure how a new 5th gen at $225 vs $149 for a 'repaired' iPod is worth it.


Any ideas out there for 'ultimate fixes' when nothing else works? Drop from five feet? Put in a freezer? Put in a sauna? Try and open it up and find a loose connection?


Brian

Feb 15, 2015 8:00 AM in response to kittehcx

The reset worked for me, but I worry about the next time (this is a "refurbished" one I bought at Best Buy and it is only four months old) and all the other posts here about Home buttons that are stuck or don't work. I hope these models are not lemons. I would have stuck with my reliable 4th gen Nano, but I needed Bluetooth for cord-free headphones when running.

Feb 15, 2015 2:23 PM in response to Ralph Landry1

hey Ralph Landry


thanks man it work what happen was i was using the device alright and then i went to shut the screen off and then a little later it quit working on me so i thought that the battery was dead. Then i went to charge it and nothing happen. Till i read your post and did the rest and it finally came on. what a glitch in the system and apple needs to take note of this issue and resolve that problem so that it doesn't happen to anyone else. but thanks again for the post.

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My iPod Touch 5th generation won't turn on?

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