HT201397: If the Remote app won’t connect to iTunes or your Apple TV
Learn about If the Remote app won’t connect to iTunes or your Apple TV
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Helpful answers
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Oct 1, 2014 8:04 AM in response to acid4382by norm123,Hello acid4382,
Start with the article below to troubleshoot issues with AirPlay. It will walk you through ensuring that the settings on all devices are correct and that there is no interference with your devices and the Wi-Fi connection.
Resolve issues with AirPlay and AirPlay Mirroring from iPhone, iPad, and iPod touch
http://support.apple.com/kb/TS4215
Regards,
-Norm G.
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Feb 10, 2015 11:09 PM in response to acid4382by mpshumali,Hi,
I have the same problem. My phone and iPad are both mirroring well until the latest update to iOS 8.1.3. We uses reflector app to mirror our iPad to our computers but it's not working anymore. Airplay is still working whenever I use my apple TV at home though. I hope Apple will fix this in the next updates.
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Feb 15, 2015 3:50 AM in response to acid4382by Ballyrb,i am experiencing the same. None of my devices can recognise AirPlay on my apple TV. I have reset my Apple TV, all device are on the dame wifi and I have rest my router. Is this a common problem?
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Feb 15, 2015 12:28 PM in response to acid4382by shavenhobo,Having the same problem here. It seems to recognise movies in iTunes before the update but won't play them now. It tries to and then drops out after I get the spinning wheel for a bit. Kinda pants
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Feb 15, 2015 1:24 PM in response to mpshumaliby vazandrew,Then that is an issue with the Reflector app, which is a 3rd party program
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Feb 15, 2015 1:25 PM in response to shavenhoboby vazandrew,That indicates an issue with the local network.
Try connecting ATV via ethernet
You can see a status of the network by going to istumbler, netstumbler or similar. Look for signal strength, noise, nearby networks.
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Jan 27, 2016 8:56 AM in response to acid4382by D.A. Bosklopper,For me it was the new experiabox V10 (KPN)
i disabled WiFi on 5 GHz on the router, now all devices are on 2.4 GHz.
and everything works fine now.
