Problem downloading IOS 8.0.2

I Had the same problem. I reported it on the Apple website ("Contact us"). They sent an email asking me to tap on "quick test", to submit date from my device, but have not heard back in 2 days. I encourage others to report in this way, so they know there are more than one of us.

Hey guys,

I ran into the same problem. To fix this, simply completely power off your device and turn it back on. Then attempt to update again and it should work. Good luck!

Cheers

Hello steven8439

Are you attempting to download via the iPhone or iTunes?

Have you tried via iTunes?

Hi, steven8439.

Thank you for visiting Apple Support Communities.

Here are the best troubleshooting resources to go through when experiencing issues updating your iOS device over-the-air.

Turn your iOS device off and on (restart) and reset

http://support.apple.com/kb/ht1430

Resolve issues with an over-the-air iOS update

http://support.apple.com/kb/TS4431

You can also update this iPad via iTunes on a computer as an alternative.

Update your device using iTunes

If you can’t update wirelessly, or if you want to update with iTunes, follow these steps:

1. If you use your device's Personal Hotspot for your computer's Internet connection, update your device wirelessly or connect your computer to another network.
2. Install the latest version of iTunes on your computer.
3. Plug in your device to your computer.
4. In iTunes, select your device.
5. In the Summary pane, click Check for Update.
6. Click Download and Update.

If you see an error message while updating your device, you can learn how to resolve iOS update errors in iTunes.

Update your iPhone, iPad, or iPod touch

http://support.apple.com/kb/HT4623

Cheers,

Jason H.

Ok currently I am having numerous problems with my iPhone and really need some help.

I have an iPhone 5s 16gb

First Problem: My phone has 5GB of "Other" data. This is not due to cached data, app data, it is random extra data from somewhere. In the past, I have plugged my phone in, completely restored it and then backed it up to my previous versions. This seemed to completely remove all of the "other" data; however, right now, after 2-3 days later, it is completely full of 5GB of "other."

Second Problem: I have updated my phone to iOS 8.0.2 through my phone. It would not update through my computer. Saying it would take over 2 hours and then failed over 10 times. "The was a problem downloading software for iPhone. The network connection timed out." My internet connection is fine. I have tried it through wifi as well as directly connection to my router.

Third Problem: I updated to iOS 8.0.2 through my phone itself. This worked fine. The problem I am having now is back to my Fist problem. My phone is full of Other data and I am trying to restore my iPhone to clear the data. I cannot even take a photo/video or hardly update some apps because all the space is taken up with "other." Since I updated my phone to iOS 8.0.2, I assumed I would be able to back it up and restore it like I have always done. When I click "check for update," it says everything is up to date. On my phone, it says I have the latest version. When I go to "restore iPhone..." it tries to make me update my phone again; thus I am running into my Second Problem: the network connection times out.

Please help anyway that you can. I am extremely frustrated with this issue. For the past 2 months, I have had to restore my iPhone and then set it up like a brand new on from my back up nearly once a week. All of this work, only to find out now that with this new update, I cannot restore my iPhone.

This is the solution for the OP - Steven: "I'll literally hit "agree" and then nothing happens at all after that point."

I had the same exact problem.

Solution: Go to: Settings -> General -> Reset -> Reset All Settings

After you perform the reset everything should install properly. No data should be deleted.

is there any other way to restart my iphone without recovery and update, I dont care if all my data's cleared I just wanted to use the phone and never again update whatever software you got. I am at the brink of getting a hammer. I just want to get awa

I had the same problem when you press the "agree" and nothing happens after that.

For me the solution was to login into iCloud and accept terms and conditions in iCloud settings first.

After that OTA updates work fine.

I had this problem. I couldn't possibly delete enough on my phone to make enough room, although I had nothing left to delete. I tried restarting the phone, I reset all settings on the phone, I logged in to iCloud. None of the suggestions above helped. Finally, I remembered that I had declined an offer to upgrade iTunes to the latest version. (Since having podcasts completely screwed up from the last update, I habitually decline now.) I updated iTunes and when it was finished, I was prompted to update the software on my phone. It's updating now.

(oops. not meant to be a reply specifically to toropov. just the topic in general.)

Thanks for that toropov - logging into iCloud worked for me too.

As always, very appreciative of everyone's input and experience with these issues.

In my case upgrading from a 4 to a 5s, I had cut my sim card to fit into my wifes 5s,

after that able to take calls etc,

but downloading ios 802 just got stuck and said 15 hours remaining despite trying all things above.(restarting,resetting)

I gave up, but when I went to work and logged into a separate wifi all of the sudden it started working.

I suspect my att wifi in combination with an att phone service (well paid) was blocking the download somehow.

I also had a problem updating my 5S (with about 3.5G free space) to iOS 8.0.2 from 8.0, both wirelessy (getting past terms and conditions page) AND via iTunes (it kept giving me a network/time out error). The following did not work for me (all suggested in previous responses): restarting my phone, resetting all the settings, and upgrading iTunes to the current version. What finally DID work for me was logging in to iCloud, although it didn't actually ask me to accept the terms and conditions as noted in other responses. I was then able to update iOS wirelessly. Thank you all for your suggestions/responses!

100% toropov. This worked for me as well. Cant believe the apple community specialists don't know this stuff - they would rather you go old school and use itunes to do this.

I had this issue. Select a wifi device like next doors wifi and click skip as you dont know the password. This then by passes the need to press agree and your all ready to go.