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Q: Promblems with download from the cloud by using family account

Hi,

 

my husband and I are using a family account. He has bought the most apps. Now I'm loged in into the family accout und I want to get some apps on my IPhone6plus.

But there are few apps I couldn't use, f. ex. the Dropbox.

I get a message, I'll try to translate into english:

for the Apple ID are no products available. This item can not be reloaded with this app since it was purchased by another user or refunded or canceled


Do you have any idea how to handle this problem?


Thank you

Tina

Posted on Sep 29, 2014 4:11 AM

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Q: Promblems with download from the cloud by using family account

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