HT201394: Loss of cellular service or ability to use Touch ID after updating to iOS 8.0.1 on iPhone 6 or iPhone 6 Plus
Learn about Loss of cellular service or ability to use Touch ID after updating to iOS 8.0.1 on iPhone 6 or iPhone 6 Plus
Q: My I phone 5 will not update and sticks at the AGREE terms and condition screen
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Oct 1, 2014 9:17 AMby sterling r,Hey there Doug.callum,
It sounds like you are not able to get past the Terms and Conditions screen, because you cannot tap Agree. I recommend starting by first resetting your iPhone with this process, from the following article:
Turn your iOS device off and on (restart) and reset
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
If that does not resolve the issue, I would next recommend that you restore your phone one more time using iTunes:
Back up and restore your iOS device with iCloud or iTunes
Thank you for using Apple Support Communities.
Cheers,
Sterling
